Microsoft Dynamics 365 Blog

Intelligent customer engagement solutions that help organizations achieve more is what Microsoft Dynamics CRM 2016 is all about. I had the privilege yesterday to share the great capabilities in the new release that deliver intelligence and insights to individuals and organizations. What makes this possible is the close integration we have achieved with other Microsoft technologies that result in seamless experiences that take advantage of the wealth of innovation the company has to offer. Our close work with the Azure team is a great example of integration that addresses the needs of our customers.

To help some of our customers who need increased control, predictable performance and security over their network connections, we’re pleased to announce that starting today, Dynamics CRM Online customers will be able to use Azure ExpressRoute to establish a private, managed connection to CRM Online. Currently, ExpressRoute provides customers with dedicated network connectivity through a private connection from their network to Microsoft Azure, and we’re excited to extend the same option for connectivity to CRM Online.

With network performance as predictable as your own on-premises environments, ExpressRoute for CRM Online is like having the full CRM Online productivity solution in your own datacenter. ExpressRoute will offer CRM Online customers more predictable network performance, the ability to better manage network availability and the reliability that comes with dedicated connectivity. In addition, with ExpressRoute most CRM Online network traffic can avoid the public Internet, providing additional data privacy.

ExpressRoute delivers the benefits of public cloud, while allaying the concerns of network reliability and privacy of the public internet. It is a great option for organizations that require premium, managed connectivity to their productivity services. It allows organizations to define all aspects of their network connectivity from Microsoft to their users, helping ensure predictable network performance and availability. Our customers can also use multiple ExpressRoute providers to establish ExpressRoute circuits in different geographic locations for additional redundancy and geo-resiliency.

Each ExpressRoute circuit automatically delivers two active physical connections for high availability, and the Microsoft networking elements are backed by our connection uptime SLA of 99.9 percent. We’re the only public cloud provider to offer this level of guaranteed availability for the connection. Of course, we are also the only public cloud provider who can offer both Azure and CRM Online services on a single network connection.

ExpressRoute is available today for access to Azure services including CRM Online. Network capacity planning is a first step to any networking project, whether using the Internet or ExpressRoute. Stay up to date on availability and offerings from our network connectivity provider partners by going here. You can learn more about ExpressRoute here.

Jujhar Singh, General Manager, Microsoft Dynamics CRM

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