Pet Supply Plus prepares for rapid growth with Microsoft

Pet Supplies Plus wants to be America’s favorite neighborhood pet store, offering convenience, value, and a fun “neighborhood vibe.” Its growth plan includes opening dozens of new stores in the next several months, so state-of-the-art back-end systems are critical to success. The legacy systems, implemented more than 10 years ago, were geared toward supporting singular franchise locations, so they don’t have the capabilities or security levels to support a growing organization.

The company leaders spent time considering ERP systems, but the largest were overkill for a company its size while solutions geared towards smaller business could not handle the company’s planned growth. But everyone, from category leaders to the CIO at Pet Supply Plus, is impressed with what Microsoft offers: the platform and applications, processes, and roadmap for the future—especially the level of commitment. Leadership at Pet Supplies Plus believes that moving to Dynamics AX on Azure at this point in the growth curve will allow it to have one of the more streamlined applications portfolios in the industry, which is provides a competitive edge. In addition, by putting the business infrastructure in the cloud and simplifying deployments by using Microsoft Dynamics Lifecycle Services (LCS), Pet Supplies Plus gains flexibility while lowering costs. Beyond Dynamics AX, Pet Supplies Plus is also using Microsoft Office 365 and SharePoint along with Intune, Yammer, Lync, and other Microsoft applications.

Read more about how Microsoft Dynamics AX is helping Pet Supplies Plus to add 30-40 stores in 2015—and is poised to maintain that pace moving forward.

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Microsoft Dynamics AX is an enterprise resource planning (ERP) solution that is simple to learn and use so you can deliver value faster, take advantage of business opportunities, and drive user involvement and innovation across the organization.