Our webinar series provides a wealth of insights from Microsoft experts, market researchers, and industry luminaries with one goal in mind: to help you optimize your business and accelerate digital transformation initiatives. The latest additions are essential viewing for professionals across sales, marketing, customer service, and finance.
Modernize your sales productivity in hours, not days
Recent studies by Accenture and Gallup found that most sellers are inundated with too many sales tools, distractions, and complex workflows to sell as effectively as possible. Learn how Microsoft is helping organizations streamline sales workflows with Microsoft 365 for Sales Professional, a sales force automation (SFA) solution that works with tools you already use, like Office 365.
This webinar walks you through capabilities that solve issues sellers face today. A brief demo shows you how to gain greater visibility into your sales performance with informative dashboards and reports, and how to tailor interactions to prospects’ needs, based on contextual guidance and a consolidated view of customer activities.
Transition to proactive and connected field service
Learn how connected field service can help you build a never-fail business model and explore the Microsoft solutions to shift from reactive to proactive and predictive services. This webinar reviews Microsoft’s perspective on the Internet of Things (IoT), the stages of a typical shift to IoT, and what’s different about Azure IoT. You’ll also learn how Dynamics 365 for Field Service solves common challenges and supports new business models emerging across industries. Learn how the new Azure IoT Central makes it easy to connect, monitor, and manage your IoT assets at scale.
Supercharge your growing business with an all-in-one solution
Learn how to grow beyond the limits of basic business software. This webinar explores the challenges businesses commonly face when accounting and other software can’t keep up with growth, and how Microsoft Dynamics 365 Business Central uniquely brings together systems and processes to manage financials, sales, service, and operations. A brief demo walks you through capabilities to optimize operations, manage financials, and automate and secure your supply chain, as well as sell smarter, improve customer service, and keep projects on time and under budget.
Bring on the future of customer experiences
A McKinsey study found that customers use up to six different interaction channels through the decision journey, and 85 percent will come away frustrated by inconsistent experiences. Explore the challenges of rising customer expectations, and what it takes to transform customer experiences today.
This webinar also demonstrates how the alignment of sales and marketing can transform customer engagement across touch points, and how Adobe and Microsoft Dynamics 365 bring customer data together to digitally transform the customer journey.
Keep up with industry and business application trends
Access our collection of free webinars, e-books, analyst reports, and more in our content library to learn how Dynamics 365 can optimize your company. In addition, read the latest awards and reports from top business analysts.