Partner support plans in Lifecycle Services

By Dynamics Lifecycle Services Communication

February 21, 2019

IT Professionals

With our latest releases, partners with an Advanced Support for Partner (ASfP) support plan are now required to link the unique ASfP Contract ID/Access ID combination in LCS. For online incidents the default PartnerSource Business Center Account no longer applies.

If you do not know your unique Contract ID/Access ID combination, reach out to your account manager (TAM or SAM). He or she can create one for you.

To link your Contract ID/Access ID to your account, complete the following steps:

From within a project, click Support from the main menu, and then click Manage Support plans. Click Add contract.

Enter your Access ID and your Password or Contract ID, and then click Add contract.

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