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Empower your services organization to deliver success with a single, connected solution—from prospect to payment to profit.

The wait is almost over—Microsoft Dynamics 365 Project Operations will be generally available on October 1, 2020. This highly anticipated application connects sales, resource management, project management, and accounting teams to provide the visibility, agility, and collaboration needed to deliver on-budget and on-time.

Today’s service-based businesses operate in a highly competitive market where winning new deals, retaining the best people, and increasing profit margins are significant challenges. Success requires a solution that truly reimagines the project delivery lifecycle by bringing together cross-functional teams to deliver differentiated customer experiences.

Built on the Microsoft Power Platform, Dynamics 365 Project Operations integrates with your existing systems. Adapt to changing market conditions by easily customizing, extending, and connecting with other Microsoft apps and services you already use, including Microsoft Dynamics 365, Microsoft Teams, SharePoint, and Microsoft 365.

Understand how Dynamics 365 Project Operations connects sales, resourcing, project, and accounting teams within a single application to win more deals, accelerate delivery, and maximize profitability.

Connect teams across the project delivery lifecycle

Connect teams across the project delivery lifecycle

“We are more than excited to see the product innovation being made available in Dynamics 365 Project Operations—as we evaluated the new solution the organizational efficiencies we will gain by moving to Project Operations were very apparent. Using Project Operations Siemens Mobility is planning to optimize their execution by minimizing engineering costs and maximizing resource utilization. The implementation started a few months back while Project Operations was in public preview and we are looking forward to have the solution in production before the end of 2020.” —Domenico Crisan, Project Responsible, Siemens Mobility GmbH

What’s new with general availability of Dynamics 365 Project Operations?

Win more deals

Dynamics 365 Project Operations builds on capabilities from Microsoft Dynamics 365 Project Service Automation (PSA) to simplify every aspect of project-based sales—from pricing and estimates to quotes, forecasting, contract management, and more—to help you win more deals and nail the sales hand-off to delivery teams.

Project Operations builds on capabilities from Microsoft Dynamics 365 Project Service Automation (PSA) to simplify every aspect of project-based sales

Give your team the tools they need to succeed

Better-connected, highly productive teams are the fabric of operational excellence. To accomplish this, improve collaboration across the project lifecycle by bringing your cross-functional teams together around project plans, scope, and budget while capturing conversations, sharing content, and using apps—all in Microsoft Teams.

Dynamics 365 Project Operations also empowers your people with visual project planning and delivery tools through embedded Microsoft Project capabilities.

improve collaboration across the project lifecycle by bringing your cross-functional teams together around project plans, scope, and budget while capturing conversations, sharing content, and using apps

Optimize resource utilization

Align the right people with the right skillsets to the right project. Dynamics 365 Project Operations unifies all resource management processes into a single connected solution—whether your organization’s resource allocation is centralized or owned by project managers. Empower your organization with the tools needed to optimize resource scheduling and assignment, increase visibility through intelligent scheduling, and maximize utilization.

Dynamics 365 Project Operations unifies all resource management processes into a single connected solution

Simplify time tracking and expense management

Dynamics 365 Project Operations streamlines everyday tasks like time entry and expense management by enabling team members to easily submit, approve, process, and reconcile—anytime and anywhere. Use expense policies to proactively manage employee spend and ensure fiscal and regulatory compliance.

a screenshot of expense management user interface

Maximize project profitability with streamlined project financials

Dynamics 365 Project Operations builds on the project management and accounting (PMA) capabilities from Microsoft Dynamics 365 Finance to help you maximize profitability and easily manage finances through each project phase. Configure project cost and revenue parameters that will drive efficiency throughout accounting—including global parameters governing any legal entities attached to your projects—to support compliance.

Configure project cost and revenue parameters that will drive efficiency throughout accounting

Help your team make informed decisions

Make faster, more informed business decisions. Dynamics 365 Project Operations unifies operational workflows to increase business agility through better visibility, with actionable insights, across your project-based operations. Empower your people with valuable, up-to-date insights into the health of your projects—delivered right within the flow of work for greater efficiency.

Project Operations unifies operational workflows to increase business agility through better visibility

“proMX is super excited about the upcoming new Dynamics 365 project capabilities from Microsoft including end to end capabilities. The new functionalities will provide much needed end to end capabilities along with improved user experience related to required project management activities and will impact user adoption positively. Please keep up the momentum!”—Peter Linke, CEO, proMX

 

“As a System Implementer for Services Industries, we have participated in the preview launch and as an early adopter of Dynamics 365 Project Operations.  We are implementing the solution internally in order to make sure we can deliver the best services to our customers.  We strongly believe one of the biggest benefits is being able to sell a complete Project Operations solution to our customers.”—Salim Faroukh, President, Domain 6 Inc.

Get started today

Learn more about Dynamics 365 Project Operations. Additional information, such as pricing details, will become generally available on October 1, 2020.

If you have questions or want to learn more about the next steps for your existing investment in PSA, PMA, or expense management, you can find more details in the Dynamics 365 Community blog, or contact your Microsoft Representative.

We're always looking for feedback and would like to hear from you. Please head to the Dynamics 365 Community to start a discussion, ask questions, and tell us what you think!

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