Product: Dynamics 365 Fraud Protection
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Fraud trends part 4: balancing identity authentication with user experience
Identity authentication is a crucial part of any fraud protection and access management service. That is why Microsoft Dynamics 365 Fraud Protection and Microsoft Azure Active Directory work well together to provide customers a comprehensive authentication seamless access experience. In this blog of our fraud trend series, we explore how proper authentication prevents fraud and -
Customize your protection with new features in the Dynamics 365 Fraud Protection preview
Successful fraud protection relies on a lot of information. The more insights you have into transactions and accounts, the better you will be able to detect suspicious activity. Microsoft Dynamics 365 Fraud Protection uses advanced AI models to bring together diverse sets of information into a single assessment score that indicates the overall risk of -
Fraud trends part 3: fraud in the food service industry
In this blog series we are exploring the latest fraud related events and issues on the rise in our digitized world. The first installment in the series explored account takeovers (ATO) and the $7 billion yearly loss affecting even the largest organizations. The second installment explored the ways fraudsters are capitalizing on the rise of -
Fraud trends part 2: holiday fraud and account protection
In this blog series we are exploring the latest fraud-related events and issues on the rise in our digitized world. The first installment in the series explored account takeovers (ATO) and the $7 billion yearly loss affecting even the largest organizations. In this post, we are examining three current trends contributing to increased fraud in -
Fraud trends part 1: account takeover in a digitalized world
This year has been unexpected to say the least. As 2019 ended and business forecasts were written, no one would have ever guessed what was to come in 2020. As consumer behaviors have shifted in uncertain times, merchants worldwide have quickly adapted and implemented new technologies, tools, and strategies to maintain business continuity and increase -
Capital One and Microsoft team up to fight fraud at the point of sale
The majority of people with a credit card have heard or read the words, “Your card has been declined.” When a card issuer detects fraudulent activity, this phrase protects cardholders from illicit charges or identity theft. A wrongful rejection, however, has a cascading effect on everyone involved in the transaction; impacting the merchant’s revenue and -
Protect revenue and reputation with Dynamics 365 Fraud Protection
Our lives have shifted quickly over the last few months, and so have businesses as they work to respond to changing needs. Merchants, together with consumers, have had to rely more on doing business online as the new situation globally demanded it. E-commerce has seen a surge in the volume of transactions, especially impacting industries -
Retail perspectives, pt. 4: protect your business against fraud
As Microsoft continues to support organizations on the front lines of the COVID-19 crisis, a priority is providing customers with the right tools to protect their revenue in this challenging economic environment. Customers and companies alike are increasing their online presence, becoming more vulnerable to fraud. Microsoft itself is one of the top 10 e-commerce -
Retail perspectives, pt. 1: chart a course to restart and grow
The COVID-19 crisis has impacted all aspects of our lives, shifting the way we live, interact, do business, and more. Retail merchants worldwide are dealing with emerging sales scenarios to address contactless selling, rising operational challenges, and plunging demand exasperated by increased fraud. In this three-part blog series and a virtual fireside chat debuting on -
How Microsoft and American Express help merchants battle fraud
Many of us have experienced a rejected credit card transaction when shopping online. Questions flood the mind such as “Did I pay my bill?” “Have I exceeded my credit limit?” “Was my card stolen?” Too often, fraudulent activity alerts triggered for card-not-present transactions (those conducted online or over the phone) result not from customer actions, -
Create an amazing e-commerce customer experience with fraud protection
Fraud is a huge barrier for everyone involved in an e-commerce transaction. From the bank, to the merchant, and the customers themselves, fraud prevention can add friction to the customer experience and cause inaccurate approvals or wrongful rejections that result in increased operational costs and, ultimately, decreased revenue. There is a new approach to fraud