Product: Dynamics 365 Intelligent Order Management

Blog posts for: Business Decision Makers IT Professionals
Retail store manager working with a customer, showing merchandise and providing customer service on-the-go using a tablet to locate inventory and place orders. Keywords: Two people; transaction; furniture; in store pick up; point of sale; POS; point-of-sale; small business; Dynamics 365; modern commerce experiences; secure purchase
Published 
5 min read

Delivering a seamless commerce experience: Unlocking omnichannel retailing with intelligent order management 

The momentum of e-commerce continues. In fact, McKinsey & Company has stated that e-commerce shopping has 30 percent higher penetration than pre-COVID-19 pandemic, and that this pandemic has also accelerated e-commerce growth by five years.1 The COVID-19 pandemic certainly explains part of the growth in the demand, but it is not the whole story.
Warehouse with AR overlay showing maps and data
Published 
6 min read

Microsoft fuels digital transformation of supply chains for a resilient and sustainable future 

We are excited to share two new investments in Microsoft Dynamics 365 supply chain portfolio that we are launching in preview. We had announced a partnership between FedEx and Microsoft, in January of 2022, to launch a cross-platform, logistics-as-a-service solution for brands. This partnership is now in preview.
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Published 
4 min read

3 key considerations when choosing an order management system 

The COVID-19 pandemic has pushed “order management” from the backend of logistics operations to the spotlight of supply chain and commerce strategies. Retailers, consumer package goods (CPG) companies, and distributors rushed to adapt their business models to fulfill the explosive growth of online orders through different digital channels.
Operations manager working at standing desk.
Published 
4 min read

Dynamics 365 composable approach enables rapid deployment of a supply chain control tower 

Dynamics 365 Supply Chain Insights is now part of Microsoft Supply Chain Center, which is available in preview starting November 16, 2022. Click Introducing the Microsoft Supply Chain Platform, a new approach to designing supply chains for agility, automation and sustainability to learn more. Delays, constraints, and disruptions are frequent challenges for global supply chains.
Male worker wearing hardhat using tablet in warehouse. Another worker in background.
Published 
4 min read

Dynamics 365 Intelligent Order Management launches new guided tour 

Today we are excited to announce the new guided tour for Microsoft Dynamics 365 Intelligent Order Management. We are also taking this opportunity to talk about businesses’ need for order management solutions to move beyond the limitations of traditional enterprise resource planning (ERP) systems and keep pace with the fast-changing landscape of e-commerce.
Male millenial using Surface Pro and Surface Pen, standing in front of faucet display wall in a kitchen and bath showroom.
Published 
3 min read

Dynamics 365 Intelligent Order Management is now generally available 

Today we are excited to announce the general availability of Microsoft Dynamics 365 Intelligent Order Management, a cloud-based solution that helps accelerate omnichannel transformation from order intake through orchestration to fulfillment. Increasingly, consumers expect seamless omnichannel buying and after-purchase experiences with multiple fast delivery options.