Microsoft Dynamics 365 Blog

2023 release wave 1 plans for Microsoft Dynamics 365 and Power Platform now available 

7 min read

On January 25, 2023, we published the 2023 release wave 1 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities planned to be released between April 2023 and September 2023. This first release wave of the year offers hundreds of new features and enhancements, demonstrating our continued investment to power Read more

0 Comments

Customer Service voice support channel launches in Canada  

1 min read

Since the November 2021 launch in select geographic regions of the native voice channel in Microsoft Dynamics 365 Customer Service, we have been expanding worldwide to satisfy growing customer demand. We are proud to announce that we now support local country regions as well. As of November 30, 2022, the voice support channel is live Read more

0 Comments

The Dynamics 365 Business Central Universal Code initiative is live 

2 min read

Last April I shared that Microsoft is working on an initiative that encourages partners to invest in a cloud-first strategy. Today, we are excited to announce that the Business Central Universal Code initiative went into effect with the launch of Dynamics 365 Business Central 2022 release wave 2. Read more

0 Comments

Supercharge your CRM with Microsoft Viva Sales—Now in preview 

3 min read

At the announcement of Microsoft Viva Sales, Paul Greenberg, Founder, Managing Principal, The 56 Group, LLC, often called the “Godfather of CRM” and has written a book, CRM at the Speed of Light, and I were chatting about the state of customer relationship management (CRM) market and the innovations in the last 20 years. One area Read more

0 Comments

2022 release wave 2 plans for Dynamics 365 and Power Platform now available  

8 min read

On July 12, 2022, we published the 2022 release wave 2 plans for Microsoft Dynamics 365 and Microsoft Power Platform, a compilation of new capabilities that are planned to be released between October 2022 and March 2023. This second release wave of the year offers hundreds of new features and enhancements, demonstrating our continued investment to Read more

0 Comments

Dynamics 365 Business Central now includes a Shopify connector 

2 min read

Last October, we announced a new partnership with Shopify to help our customers create a better shopping experience. The partnership was designed to better connect the easy-to-use e-commerce and merchant experience of Shopify with the comprehensive business management capabilities of Microsoft Dynamics 365 Business Central. Today we are pleased to announce that a new Shopify Read more

14 Comments

Microsoft Ignite recap: Dynamics 365 news and announcements you may have missed 

4 min read

Thank you to everyone from across the globe who attended Microsoft Ignite last week. This year’s virtual event was packed with learning sessions, announcements, engaging conversations, and Q&As—far too much content to absorb in just three days. To help you catch up on the news and content from Microsoft Ignite, we’ve rounded up the highlights Read more

0 Comments