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Dynamics 365 Blog

Protect your e-commerce business with Dynamics 365 Fraud Protection 

Big data AI is no longer a fantasy, but a reality. The AI marketspace is delivering real solutions for real world problems. Currently, e-commerce retailers are faced with fraud losses daily; reduced revenue, increased operational expenses, and wrongful rejections are just some of the impacts fraud creates on a local and global scale, all of...

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Deprecating Basic Authentication for Outlook Integration in Business Central 

As announced in the Microsoft Tech Community, Basic Authentication for Exchange Web Services (EWS) will be decommissioned in October 2020. Dynamics 365 Business Central integrates with Outlook and Exchange, and these features allow the option of Basic Authentication with EWS. In response to the change in EWS, beginning October 1, 2020, the option to use...

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Dynamics 365 Remote Assist goes GA in the October 2019 update! 

Applies to: Dynamics 365 Remote Assist (version 2019.10.01) Microsoft Dynamics 365 Remote Assist for mobile is now generally available! Users already familiar with Dynamics 365 Remote Assist on HoloLens can access many of the same collaboration tools with just their cell phone or tablet. The Dynamics 365 Remote Assist user on an Android or iOS...

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Announcing general availability of Dynamics 365 Guides! 

We’re thrilled to announce the general availability of Dynamics 365 Guides today! Dynamics 365 Guides app version 200.1909.24001 and solution version 200.0.0.102 include the following updates: Try the demo. You can now try an out-of-the-box sample guide on the HoloLens app without signing up for a license or authoring a guide yourself. Customer satisfaction surveys....

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Release Notes for Project Service Automation Update Release 19, V2.4.16.40 

We’re pleased to announce the latest update for the Project Service Automation application for Dynamics 365. This release includes bug fixes. This release is compatible with Dynamics 365 9.x. To update to this release, visit the Admin Center for Dynamics 365 online, solutions page to install the update. For details, refer How to Install, Update...

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Advanced AI topic clustering in Customer Service Insights 

Dynamics 365 Customer Service Insights focuses on your customer service scenarios and makes it very easy for you to use AI alongside traditional business intelligence, which means you can make better data-driven decisions, without requiring extensive AI knowledge. In addition to high-quality AI models, it also comes with several advanced capabilities that work together to...

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New Business Central apps in August 2019 

In August 2019, our partners published 27 new apps for Dynamics 365 Business Central on AppSource. These were new last month: Channel Sales Manager for Magento by Suite Engine, LLC Automate and sync Magento orders and product information Change Log Quick Access by Kumavision AG Overview of change log entries directly from your master data...

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September 2019 update for Dynamics 365 for Marketing is available now 

The September 2019 update of Dynamics 365 for Marketing is available now! As usual, this release provides many performance improvements, reliability improvements, and bug fixes. For instances running the early access version of Marketing, some early access features are also updated. For more information about recently released and planned new features, please see the Dynamics...

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Required update to Dynamics 365 for phones and tablets (iOS apps) 

What’s changing? On October 15, 2019, a change will be made to improve the reliability and performance of the Business Applications Discovery service used by the Dynamics 365 Customer Engagement mobile applications for iOS: Dynamics 365 for phones (for iPhone) Microsoft Dynamics 365 (for iPad) Older versions of these applications will no longer be able...

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