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Maintain AppSource apps and per-tenant extensions in Dynamics 365 Business Central (online) 

Organizations often choose Microsoft Dynamics 365 Business Central because it’s updated regularly with major and minor releases. These updates provide customers with a business application that is up-to-date with new compliance, security, platform, and application functionality. Partners who extend the Business Central experience for their customers with Microsoft AppSource apps or customizations as per-tenant extensions...Read more

It’s time to switch your Dynamics 365 Business Central browser to Microsoft Edge 

On April 2, 2021, Microsoft will remove Internet Explorer 11 and Microsoft Edge Legacy browsers from the list of supported browsers for the Business Central modern clients. With the introduction of new Microsoft Edge that supersedes Edge Legacy and offers Internet Explorer mode for backward compatibility, now is the time for Business Central customers to make the switch. This applies to organizations using Business...Read more

Resolve PO distribution errors in Dynamics 365 Supply Chain Management 

When you update to Dynamics 365 Supply Chain Management version 10.0.11 or later, you’ll get a new capability that enables you to reset purchase order accounting distributions. This feature is useful when distributions may be incorrect. This could occur because of a customization or other process issues, such as: Submission to purchase order workflow, including...Read more

Verify hash function changes after update to Dynamics 365 Finance 2020 release wave 2 

In Dynamics 365 2020 release wave 2, the hash function for the dimension framework in Dynamics 365 Finance has changed. This change may cause breaks in your production and test code in some scenarios. This blog post explains how to inspect your code for impacted patterns and provides guidance about how to validate this functionality...Read more

Deprecation of Voice of the Customer surveys on Dynamics 365 Marketing on July 1, 2020 

This only impacts Dynamics 365 Marketing customers who are using surveys based on the Voice of the Customer solution. As announced previously, Voice of the Customer is will be discontinued on July 1, 2020.  Therefore, all surveys based on Voice of the Customer within Dynamics 365 Marketing will also be discontinued. Please note that Dynamics...Read more

Automatic update policy for Dynamics 365 Marketing 

Starting in May 2020, Microsoft Dynamics 365 Marketing will enable system-driven, automatic updates for all our customers. We are implementing this policy to bring a consistent, predictable update process to everyone, and to reduce the amount of planning and testing time organizations have to spend to roll out updates to their instances. The policy aligns...Read more

Dynamics 365 Banking Accelerator Test Drive now includes a new portal and chatbot capabilities 

We’ve updated the Microsoft Dynamics 365 Banking Accelerator Test Drive experience with Power Apps portals, Microsoft Power Virtual Agents, and Microsoft Power BI for the banking industry. You can test drive the Banking Accelerator capabilities by launching a preconfigured environment, and then trying out the app without needing to set up or use a Microsoft...Read more

How to fight the three biggest fraud threats in e-commerce purchases 

Most of us don’t think twice about making purchases online, whether we’re ordering books and media, grocery deliveries, or big-ticket items like appliances. The increase in digital transactions poses some challenges for e-commerce organizations, especially around fraud. There are three ways e-commerce organizations are impacted by fraud: Lost revenue, when an illegitimate purchase is made...Read more

Upcoming changes to the Cloud Business Applications competency 

When an organization consults a Microsoft partner to implement, deploy, or manage a cloud solution like Dynamics 365, they expect to receive world-class service, business acumen, and technical expertise. After all, their investment in a partner can potentially establish a long-term, trusted relationship leading to years of innovation. That’s why Microsoft Competencies are so valuable...Read more

Using AI to better understand and engage your customers 

Artificial intelligence (AI) has been around for some time now. What was once an elusive technology only accessible to those with vast resources and budget is now being democratized and attainable for every organization. With prebuilt AI capabilities embedded in enterprise solutions, organizations can now benefit from AI. Organizations can process and interpret enormous volumes...Read more

Protect your e-commerce business with Dynamics 365 Fraud Protection 

Big data AI is no longer a fantasy, but a reality. The AI marketspace is delivering real solutions for real world problems. Currently, e-commerce retailers are faced with fraud losses daily; reduced revenue, increased operational expenses, and wrongful rejections are just some of the impacts fraud creates on a local and global scale, all of...Read more