Skip to content
Dynamics 365 Blog

Applies To: Dynamics 365 Guides (version 104.1907.19001)

Dynamics 365 for Field Service integration (included in version 104.1907.19001) enables Field Service customers to attach guides to field service tasks in Dynamics 365. When work orders are assigned to technicians, the technicians can use a dedicated Field Service tab in the Guides HoloLens app to launch the assigned guide and do their work.

Dedicated Field Service tab


To attach guides to service tasks in Dynamics 365 Field Service, customers need to have an existing Dynamics 365 Customer Engagement (CRM) instance with Dynamics 365 for Field Service version or later. You also need to update to Dynamics 365 Guides solution version 104.1907.0.33 or later (learn how) and Dynamics 365 Guides PC and HoloLens app versions 104.1907.19001 or later (learn how).


We're always looking for feedback and would like to hear from you. Please head to the Dynamics 365 Community to start a discussion, ask questions, and tell us what you think!

Join the conversation

Leave a Reply

Your email address will not be published. Required fields are marked *

I understand by submitting this form Microsoft is collecting my name, email and comment as a means to track comments on this website. This information will also be processed by an outside service for Spam protection. For more information, please review our Privacy Policy and Terms of Use.

Loading comments...