Lifecycle Services – September 2019 (Release 1) release notes

The Microsoft Dynamics Lifecycle Services (LCS) team is happy to announce the immediate availability of the release notes for LCS (September 2019, release 1).

Show active issues during incident creation

In this release, we added active issues in the LCS incident creation flow.
When you create a support ticket to submit to Microsoft, in addition to resolved KBs that might provide solutions, you may also see active issues that have been reported to Microsoft but that haven’t been resolved. These active issues are open issues that resemble the description that you provided and are applicable to the environment that you selected as the environment where the issue occurred. You can select an active issue to view the details. You can also subscribe to receive notifications when the issue is resolved.

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Database scale out and migrations

Continuing on from our previous announcement, we have enabled scale out for all regions and will be migrating customers so that their MR and AX databases are on independent servers. Email communications will be sent notifying customers of off-hours downtime for each Sandbox environment.