Dynamics 365 Commerce is a comprehensive omnichannel solution that empowers retailers to deliver personalized, seamless, and differentiated shopping experiences across physical and digital channels. In the 2024 release wave 1, Dynamics 365 Commerce continues to innovate and enhance its capabilities to improve store associate productivity and meet the evolving needs of customers and businesses.
The unveiling of the D365 Warehouse Mobile App’s latest iteration, version 2.1.23, marks a notable advancement in warehouse management technology. It introduces a range of upgraded features aimed at enriching user interaction and optimizing processes.
The world of e-commerce has undergone a massive transformation over the past few years, and it’s all thanks to the revolutionary concept of composable commerce. This approach has taken the industry by storm, and it’s not hard to see why.
As a seller, you know you need to focus on building relationships with your customers and getting the details you need to close the deal. The challenge is that like most sellers, you spend less than 30% of your time selling.
Busy sales account managers prioritize their activities by mining information from their accounts. But manually making sense of all that unstructured data is tedious and can lead to erroneous assumptions. They can end up focusing on the wrong activities, which results in a lower impact on business outcomes.
In today’s business environment, efficiency is paramount for seller productivity. Sales teams must achieve more with less. Sellers are looking for tools to reduce the time-stealing work that gets in the way of engaging with customers. They need to keep focused and move from one call to the next with ease.
The Microsoft Dynamics 365 sales accelerator helps sellers sell smartly by building a strong and prioritized pipeline, offering context, and suggesting next actions through sales sequences that expedite the sales process.
Sellers rely on email to reach out to contacts when working on deals. The new email address validation feature in Microsoft Dynamics 365 Sales flags email addresses in your customer relationship management (CRM) system that are in the wrong format or have an expired or fictitious domain.
To be effective, your sales team has to trust that the leads they’re getting are of good quality and that someone else isn’t working on them. If your sellers are calling leads that are assigned to another salesperson—or that aren’t real—they’re wasting time.