Dynamics 365 Project Operations has made significant improvements to consistently apply tax calculations and expanded support for scenarios including sales tax across the application.Â
This only impacts Dynamics 365 Marketing customers who are using surveys based on the Voice of the Customer solution. As announced previously, Voice of the Customer is will be discontinued on July 1, 2020. Therefore, all surveys based on Voice of the Customer within Dynamics 365 Marketing will also be discontinued. Please note that Dynamics
The Dynamics 365 nonprofit accelerator continues to evolve, enabling ISVs and other solution providers to quickly build industry vertical solutions tailored to the nonprofit sector. In this latest release, the accelerator addresses three critical nonprofit areas: Case Management, Project Management & Program Design (PMPD), and Operations. Case Management and PMPD enhancements include data model extensions
The Dynamics 365 Financial Services Accelerator now includes a preview designed for the insurance industry. When you sign up for the preview, you’ll be able to check out an insurance data model, sample app, and dashboard that covers both property and casualty insurance, as well as life insurance. With the Insurance component, insurance companies, agencies,
Dynamics 365 Human Resources 2020 release wave 1 includes investments in benefits management, leave and absence, and deeper integration with Common Data Service, providing your organization with a flexible solution that supports a wide variety of HR options. Benefits management enhancements Enhanced plan configuration Benefit plans often have different costs depending on the characteristics of
Our current Field Service mobile experience is an essential component of success in our customer’s field service operations. One of the most requested updates is to bring the Microsoft Power Apps and Unified Interface experience on the desktop to the mobile experience. We are happy to deliver that capability in the initial version of our
Each Microsoft Dynamics 365 Business Central cloud instance comes with 80 GB of database storage, which is more than ample for most organizations. Some businesses have unique scenarios that may require additional storage. For those organizations that need more space, we’ve introduced a new add-on SKU that provides additional storage capacity, available now by contacting
Starting in May 2020, Microsoft Dynamics 365 Marketing will enable system-driven, automatic updates for all our customers. We are implementing this policy to bring a consistent, predictable update process to everyone, and to reduce the amount of planning and testing time organizations have to spend to roll out updates to their instances. The policy aligns
The enhanced auto capture capability in Microsoft Dynamics 365 Sales Insights is now in preview. Be one of the first to preview the improved ability to capture more data in less time. Data is an important resource that sales organizations have. Bringing this data together uncovers actionable insights that are essential for organizations to make
We’ve updated the Microsoft Dynamics 365 Banking Accelerator Test Drive experience with Power Apps portals, Microsoft Power Virtual Agents, and Microsoft Power BI for the banking industry. You can test drive the Banking Accelerator capabilities by launching a preconfigured environment, and then trying out the app without needing to set up or use a Microsoft
Enhancements to Relationship analytics capabilities in Microsoft Dynamics 365 Sales Insights are now available as part of the 2020 release wave 1. The AI-powered enhancements enable salespeople to build strong relationships with customers, take actions based on insights, and ultimately close deals faster.  Relationship analytics (RA) leverages the integration between Microsoft Dynamics 365 and Office 365 to provide users with
With the April 2020 release of Microsoft Dynamics 365 Sales, administrators will find a simplified configuration experience that makes it easier to discover and manage system settings to meet their organization’s unique needs. This simplified experience is available only for Unified Interface customers. The new App Settings area in the out-of-box Sales Hub application improves
Microsoft Dynamics 365 business applications are uniquely able to help organizations digitally transform by unifying data and intelligence from employees, customers, operations, and devices into one source, creating many opportunities to use digital feedback loops to adapt and improve. To that end, we’re announcing dual-write, a new capability that enables data to become available natively