You can use the underlying agent experience data that powers the Copilot dashboard to get interaction data such as transcripts, agent actions, and agent feedback about Copilot responses.
If you are interested in the basic setup of Sales tax – the attached document could be the perfect starting point in order to understand the required setup and automatic processes in Dynamics 365 for Finance and Operations. BASICS-ABOUT-SALES-TAX-in-Microsoft-Dynamics-
We are excited to announce several key enhancements and updates to EasyRepro for Dynamics 365 and Model-Driven standalone apps from PowerApps.com. Â Â With this release we are providing capabilities to get developers up and running quickly with more pre-defined tests, support for the Unified Interface and updates to support the Chrome Browser. If you have
Applies to: Dynamics 365 Organization 9.0+ with Field Service Solution With the goal of continuously improving quality, performance, usability, and responding to some customer feedback, we recently released the Resource Scheduling Optimization v2.6 update. Below are the new features and capabilities introduced in this release. Compliance General Data Protection Regulation (GDPR) – Investments address
Applies to: Field Service for Dynamics 365, Project Service Automation for Dynamics 365, and Universal Resource Scheduling (URS) solution on Dynamics 365 9.0.x We’re pleased to announce the latest update to the Field Service and Project Service Automation applications for Dynamics 365. This release includes improvements to quality, performance, and usability, and is based on
Applies to Universal Resource Scheduling solution (version 2.4.2.xx), Field Service application (version 7.5.x.xx), Project Service Automation application (version 2.4.3.xx) On Dynamics 365 version 9.0.x) Once again, the Universal Resource Scheduling dev team has been hard at work constantly looking to improve the product! Continuing our theme for our update releases, Universal Resource Scheduling May 2018
Microsoft delivers new features and improvements to the Dynamics 365 (online) service through service updates that are periodically delivered to customers. To ensure our customers always get the best possible value, we recommend you update to the latest major version of the service when it becomes available. Our update policy defines how customers move
Introduction This blog describes the new capabilities that allow you to migrate existing items with open inventory transactions so they can use the new storage dimensions. This can be needed when you upgrade from older versions of Microsoft Dynamics 365 for Finance and Operations that supported the pallet dimension or if you want to use
With this blog post we would like to give a better overview of the Developer Preview program in the context of the released product versions (NAV 2018, Dynamics 365 Business Central) as well as provide more clarity on the purpose of the AL GitHub forum (https://github.com/microsoft/al/issues). Early Preview Phase As many of you know, in
For environments deployed in your subscription that are not managed by Microsoft, the WinRM SSL certificate will expire one year from the date the environment was deployed. If your WinRM SSL certificate has expired, you will see the following error message when rotating secrets using the Maintain > Rotate Secrets through Lifecycle Services. You can
Applies to: Dynamics 365 (online) versions 8.2Â and 9.0 At the beginning of this year, we set out to bridge the gap between Dynamics 365 App for Outlook, the future of Dynamics 365 and Outlook integration, and the legacy Outlook add-in Dynamics 365 for Outlook. We are excited to announce the latest improvements to server-side synchronization
To rotate certificates on machines created from the Dynamics 365 for Finance and Operations downloadable VHD, complete the following steps for each certificate. Sample PowerShell scripts are provided where applicable. 1. Identify which certificates will expire in the next two months. Get-ChildItem -path Cert:\LocalMachine\My | Where {$_.NotAfter -lt $(get-date).AddMonths(2)} | Sort NotAfter | Format-Table Subject,
On April 22 2018, we released a feature in LCS that enabled Project owners and Environment managers to rotate the SSL certificate on the one-box environments deployed in their own subscription using the Rotate secrets feature. Since then we have had customers ask questions as well as report some issues. This post will continue to be updated on the