Microsoft Dynamics 365 Blog

Business Card Design and Data Entry 

3 min read

I recently returned from the Convergence 2007 conference in San Diego. At such events one acquires a neat little stack of business cards. I finally got around to entering them into our CRM system the other day and I had some interesting observations. CardScan Firstly let me just say I love my CardScan. It eats…Read more

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Top 10 Most Wanted Dynamics CRM Snap-ins 

1 min read

During the course of giving and preparing countless CRM demos as Satya’s demo whipping boy, I’ve made frequent use of our Dynamics Snap-ins because they show off the *cough* harmony *cough* between Office and Dynamics.  Customers always get that faraway “wow, that’s cool!” look in their eyes.  In spite of my reservations about how simple…Read more

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Multi-lingual Support for Microsoft Dynamics CRM 

1 min read

I’m posting this blog so as to clarify the position of Multi-lingual support for Microsoft CRM from product prospective. Current Status Microsoft Dynamics CRM V3.0 although is available in 22 languages, there is no multi-lingual User Interface Support. That means that single Microsoft Dynamics CRM V3 cannot support multiple languages UI within the same installation,…Read more

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Add Find Columns 

1 min read

I frequently encounter ‘Power Customizers’ who are unaware of a very basic customization feature: Add Find Columns. Each CRM entity has two special views: Quick Find and Lookup.   The Quick Find view is the view displayed after an user invokes a Quick Find Search.   The Lookup view is the view displayed in the…Read more

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Why Filtered Views Are Cool 

6 min read

In this article I want to describe my favorite feature from Microsoft Dynamics CRM 3.0: Filtered Views. Background Dynamics CRM is built on top of a complex SQL Server database. The CRM Platform component was designed to manage access to the underlying SQL Server database, providing an API layer, security services (permissions, roles, etc), and…Read more

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