You can use the underlying agent experience data that powers the Copilot dashboard to get interaction data such as transcripts, agent actions, and agent feedback about Copilot responses.
[Updated March 31 2017 for R2 Kernel] The following kernel hot-fixes for Microsoft Dynamics AX 2012 R3 and R2, KB 3141722 (R3) & KB 4017756 (R2) , improve the way we handle the tables created in TempDB. As you may be aware, TempDB is a transient database, that means when SQL is started or after a cluster
In the attached file you will find some basic steps to run in case any problems with generating eInvoice files. The steps apply to DAX 2012 for EHF (Norway), OIOUBL (Denmark) and Peppol (Austria). Trouble shooting
The Microsoft Dynamics Lifecycle Services team is happy to announce the immediate availability of the March release of Lifecycle Services. NEW FEATURES Asset library improvements This is the first wave of updates where we will be enabling multi-select support for a set of operations in the Asset library. At this time, we support multi-select for
This blog will show how you can start making a customization in AX 7 by showing you the steps needed to make a simple script Before starting customizing AX it is recommended to create your own Model The first step is to log into Visual Studio as an Adminstrator Once within Visual Studio, go to the
Current Status: The Dynamics Engineering team has followed documented procedures to resolve an issue with AX deployment in the EMEA region. User Experience: Customers may have been unable to install Dynamics AX. Customer Impact: Customers in the EMEA region attempting to install Dynamics AX. Incident Start Date: Tuesday, March 17, 2016, 4:32 AM UTC Incident
I have a demo deployment with demo data. Now, how do I use the demo users that Microsoft ships for my demos/trials? Its easy, follow these simple steps: 1. Understand the demo users and the personas. Microsoft ships 55+ demos users with the demo data. These users can help you mimic various personas. Picking the right persona for your demos
DIFI (authorities) defines the Contact ID: The customer contact, known as “Deres ref” in Norwegian, is mandatory. The element is used for the reference of who ordered the products/services. Information is specified in the element AccountingCustomerParty/Party/Contact/ID In AX 2012 R3 the customer contact reference is entered in the field Organizational ID under Miscellaneous details on
Several partners and customers have raised support requests related to performances of the new WMS module. In addition to this, some code defects have been logged and addressed by Development. In the past months, several fixes and enhancements related to WHS performances were developed and released; these hotfixes were included in latest cumulative updates (CU9,
When using General ledger foreign currency revaluation the revaluation transactions will be created with type Ledger for the bank accounts. This will lead to a mismatch between the Ledger bank account total and the Subledger bank account total in the company currency amounts. The bank exchanage rate adjustment functionality has been requested by several customers and already
I have multiple cloud environments in LCS (40+ created for trainings etc) and I want to quickly connect to multiple environments or I want to get to RDP files for these environments. Is there an easy way to do this instead of going to the environment page for each environment from project dashboard. Yes, once you
Fixed asset has two types of disposal transaction disposal sale, or disposal scrap. In this post I will focus on the disposal sale, this is accounting treatment in case of the company decided to sell a building, which is a fixed asset. The asset disposal sale transaction is executed from a customer free text invoice.
The validation rules on eInvoice from DIFI will be updated 23rd May in order to handle foreign IBAN numbers. The rules apply to EHF Invoice and Credit note 2.0.5. Ref. https://vefa.difi.no/ehf/announcement/2016-02-02-hotfix-of-iban-rule/ This apply to company bank account IBAN number in AX.