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Dynamics 365 education accelerator update supports K-12 application development
First, a heartfelt thank you to educators around the world. Many schools are now out for the summer, marking the end of a school year in the most uncertain of times. This spring, schools gave more to students than an education—they provided a sense of purpose, consistency, and normalcy. Teachers and school administrators worked relentlessly. -
Use conversation intelligence in Dynamics 365 Sales
Conversation intelligence in Dynamics 365 Sales allows you to transcribe and log important information from your sales calls, such as names, order details, and action items, boosting your overall productivity. -
Deprecation of Voice of the Customer surveys on Dynamics 365 Marketing on July 1, 2020
This only impacts Dynamics 365 Marketing customers who are using surveys based on the Voice of the Customer solution. As announced previously, Voice of the Customer is will be discontinued on July 1, 2020. Therefore, all surveys based on Voice of the Customer within Dynamics 365 Marketing will also be discontinued. Please note that Dynamics -
Dynamics 365 nonprofit accelerator enhancements enable more automated experiences
The Dynamics 365 nonprofit accelerator continues to evolve, enabling ISVs and other solution providers to quickly build industry vertical solutions tailored to the nonprofit sector. In this latest release, the accelerator addresses three critical nonprofit areas: Case Management, Project Management & Program Design (PMPD), and Operations. Case Management and PMPD enhancements include data model extensions -
Flexibility in Dynamics 365 Human Resources supports your unique HR needs
Dynamics 365 Human Resources 2020 release wave 1 includes investments in benefits management, leave and absence, and deeper integration with Common Data Service, providing your organization with a flexible solution that supports a wide variety of HR options. Benefits management enhancements Enhanced plan configuration Benefit plans often have different costs depending on the characteristics of