Ms Author: author-6057
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Forget about forgetting with the latest update to action items in conversation intelligence
With this update to action items, you can focus on what really matters—being more engaged in the conversation and gaining the customer’s trust. -
3 tips for creating intelligent fraud management workflows
Today’s continuous growth of e-commerce sales drives the need for a stronger focus on fraud detection and protection. To meet demand and stimulate growth, it’s become crucial to keep fraud and operational costs low by streamlining business processes. Automating the risk analysis and transactional review process with machine learning platforms, like Dynamics 365 Fraud Protection, -
Enable the Dynamics 365 Sales Preview mobile app in Advanced Settings
Although it may seem counter-intuitive, now that many people are working from home at least some of the time, having a streamlined mobile app for your sales team has become critically important. Whether they’re in the office, in their car, or just moving around their houses, sellers need to stay on top of their deals -
Increase visibility into inventory across your supply chain
To run an effective manufacturing and distribution operation, you need an accurate understanding of your inventory and where it’s located along the supply chain. What’s more, having clear visibility into your inventory has become critically important as organizations shift to omnichannel order fulfillment and distribution and therefore need to manage inventory located in multiple places -
Ways to mitigate post-purchase fraud during the holidays
With many retailers extending online holiday sales, consumers are taking advantage of the ease of shopping from home. Online shopping can also enable more impulse buying, which in turn increases the likelihood of returns and cancelations – and can open the door to abuse and fraud. Merchants need the right tools and controls to help -
Robust warehouse execution with Dynamics 365 Supply Chain Management
To help companies execute mission-critical manufacturing and distribution processes without interruptions, we recently announced a preview for cloud and edge scale unit add-ins for Dynamics 365 Supply Chain management. -
3 ways to minimize fraud this holiday season
Even in challenging times, the holiday season’s irresistible deals attract both customers and fraudsters. A differentiated fraud prevention strategy is essential to keep a merchant’s fraud losses minimized while letting legitimate customers continue to have a smooth shopping experience. Here are three tips for the holiday season to help keep fraud low and maximize gains during these peak sales times. -
Prepare for dimension table changes in Financial Dimension Framework
Effective December 1, 2020, for all 10.0+ versions of Dynamics 365 Financial Dimension Framework we are preventing deletion from the following Dimension table. This change is applied directly in the database and follows the same business logic that is used within the application. These changes protect the integrity of the financial accounting data. Any customizations or scripts will need to be immediately updated to comply with these changes. Note that updating data to blank values is not a valid solution because this corrupts data. -
Boost supply chain resilience with cloud and edge scale units in Supply Chain Management
Companies that work with manufacturing and distribution need to be able to run key business processes 24/7, without interruption, and at scale. Challenges arise with unreliable connections or network latency when business processes compete for the same system resources when peak scale is required, or during periodic or regular maintenance for different regions, across time -
Tips for setting up sales forecasting in Dynamics 365 Sales
Learn some best practices for using forecasting capabilities in Dynamics 365 Sales to help simplify creating accurate forecasts, even during rapidly changing conditions. -
Using activity data to improve opportunity scoring predictions in Dynamics 365 Sales
We have developed new capabilities in Dynamics 365 to discover email messages, meetings, and phone call activities related to an opportunity, and then to factor these signals into the score.