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The Microsoft Supply Chain Platform enables resiliency for retailers
The path to retail resilience in today’s competitive environment revolves around connectivity, agility, and sustainability. Brands should address disruptions and challenges with solutions that can exceed customer expectations, drive profitability, and improve sustainability.
The data bias challenge: Creating inclusive customer experiences
As marketing leaders, one could say that your potential for success is only as good as the data you possess. To develop targeted, thoughtful, and inclusive customer experiences, acknowledging that today’s data lacks representation, diversity, and reach is important.
Transform retail customer experiences with the Microsoft Customer Experience Platform
Marketers today are rethinking their data strategies, looking for ways to take ownership of their customer data and to use that resource to create valued customer relationships in a time of tightening privacy legislation.
Enabling rapid business model innovation and growth
Microsoft commissioned Forrester Consulting to investigate where companies are succeeding, struggling, and investing in their quest to move toward service-centric business models and project-based operations. Forrester Consulting explored how this trend impacts the global business landscape and associated business teams.
Introducing Microsoft Supply Chain Platform—an open, flexible, collaborative, and secure platform
Earlier this week, we announced the Microsoft Supply Chain Platform. At the core of the Supply Chain Platform is the Microsoft Supply Chain Center, which introduces a ready-made command center for users to manage disparate supply chain data.
Automate more, waste less: ESG initiatives with Dynamics 365 Finance
It has become clear that ESG (environmental and social governance) initiatives are becoming a top business priority for many organizations. The opportunity facing business leaders is to find ways to utilize technology to drive a positive impact on business performance and the well-being of society and the environment.
Your guide to Dynamics 365 at Microsoft Ignite 2022
Microsoft Ignite returns live next week—a digital and in-person event in Seattle, Washington on Wednesday, October 12, and Thursday, October 13. To help you plan your experience, the Dynamics 365 and Power Platform teams compiled some essential presentations, sessions, and viewing tips.
Microsoft recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises
We are excited and honored that Gartner has recognized Microsoft as a Leader in their 2022 Magic Quadrant™ for Cloud ERP for Product-Centric Enterprises. This evaluation of Microsoft was based on specific criteria that analyzed our overall Completeness of Vision and Ability to Execute.
Announcing the general availability of Viva Sales, an intelligent selling experience in Microsoft 365 and Teams
Today we’re announcing the general availability of Microsoft Viva Sales on October 3, the first Viva application designed to improve the employee experience for a specific role: sellers.
Transforming customer experiences with connected sales and marketing
Excellent CX encourages your customers to purchase your products, be repeat customers, and recommend your brand. So how do we live up to these customers’ expectations?