Microsoft Dynamics 365 Blog

One of the most exciting things for the Doc team about Microsoft CRM 3.0 is being able to continue writing for you even after we have shipped. Since then, we’ve published about 60 articles to give you end-to-end scenarios, quick tips, and help walking through the tasks you’re telling us you need to get done, with more on the way.


Getting Started

Starting page: Using Microsoft Dynamics CRM 3.0

From here, select a subject area, such as Deploy, Customize, Sales, or Reporting. On the subject area page, click the article that sparks your interest. You can also check out the community and newsgroup links, and links to training, downloads, and white papers. Be sure to sign up for RSS feed of the site, which deliver updates every time new content is published.


Here are some recently published articles:


Top 6 reasons to use Microsoft CRM newsgroups 

5 ways to import data

Streamline opening and closing cases

Create a report in 15 minutes or less

Organize your data with subject trees

Keep customers coming back with follow-up services

Renee Wesberry

We're always looking for feedback and would like to hear from you. Please head to the Dynamics 365 Community to start a discussion, ask questions, and tell us what you think!