One of the most exciting things for the Doc team about Microsoft CRM 3.0 is being able to continue writing for you even after we have shipped. Since then, we’ve published about 60 articles to give you end-to-end scenarios, quick tips, and help walking through the tasks you’re telling us you need to get done, with more on the way.
Starting page: Using Microsoft Dynamics CRM 3.0
From here, select a subject area, such as Deploy, Customize, Sales, or Reporting. On the subject area page, click the article that sparks your interest. You can also check out the community and newsgroup links, and links to training, downloads, and white papers. Be sure to sign up for RSS feed of the site, which deliver updates every time new content is published.
Here are some recently published articles:
Streamline opening and closing cases
Create a report in 15 minutes or less
Organize your data with subject trees
Keep customers coming back with follow-up services