Microsoft Dynamics 365 Blog

Hi, I’m Shirlene Lim. Program Manager on the Microsoft CRM Team. I started my Microsoft Career with Microsoft Dynamics CRM in September 2005 (the last few months of the Microsoft CRM v3.0 launch efforts) right after I graduated from Carnegie Mellon University in Pittsburgh (Go Steelers!).

Since then I’ve worked on helping the team bring down bug counts for CRM v3.0, launched the Microsoft CRM Sandbox website ( and is now working on features for upcoming versions of Microsoft Dynamics CRM.

When I find the time (and the sun), I’d head out for some outdoor activities with my friends. I love to travel and have visited many countries. I’m intrigued by the different cultures, environment and languages of every part of the world, so I try to visit them when I can.

We're always looking for feedback and would like to hear from you. Please head to the Dynamics 365 Community to start a discussion, ask questions, and tell us what you think!