Microsoft Dynamics 365 Blog

Did you know that it’s possible to deploy the Microsoft CRM client for Outlook out to managed desktop environments – even if users are running with limited user privileges?


One of the lesser known capabilities for the 3.0 release is support for deployment of the CRM client for Outlook using Group Policy.  It works by leveraging the ability of the CRM client setup to create an administrative image where most of the configuration options are set up in advance.  Once the administrative image is created and saved to a network share, simply create a Software Installation policy object in Active Directory and all of the target users will see the CRM client for Outlook show up in their Add / Remove Programs applet.  Group Policy takes care of managing the privilege elevation.


How do you set it up?  Fortunately, we provide step-by-step instructions in the Microsoft CRM 3.0 Implementation Guide!  Just download the guide and go to section 16-1 (titled “Installing Microsoft CRM client for Microsoft Outlook”) for the details.


Andy Bybee

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