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Ever wondered what fields in Outlook map to what fields in CRM?  Wonder no more.  (NB: In the current versions, these mappings are not customizable or extensible.)






















































































































































































Field in Outlook


Field in CRM


 Task


Body


description


Due Date


scheduledend


Priority


priority


Start Date


scheduledstart


Status


computed from Activity State Code and Appointment Status Code


Subject


subject


Unsynchronized Outlook fields include: Reminder, Contacts, Categories, Privacy Flag, Date Completed, Total Work, Companies, Mileage, Billing Information


Appointment


All Day Event


isalldayevent


Body


description


Duration


scheduleddurationminutes


End


scheduledend


Location


location


Optional Attendees


optionalattendees


Organizer


organizer


Priority


priority


Required Attendees


requiredattendees


Show Time As


computed from Activity State Code and Appointment Status Code


Start


scheduledstart


Subject


subject


Unsynchronized Outlook fields include: Label, Reminder, Contacts, Categories, Privacy Flag, Importance Flag


Contact


Anniversary


anniversary


Assistant Name


assistantname


Assistant Telephone Number


assistantphone


Birthday


birthdate


Body


description


Business Fax Number


fax


Business Telephone Number


telephone1


Children


childrensnames


Department


department


Email1Address


emailaddress1


Email2Address


emailaddress2


Email3Address


emailaddresss3


First Name


firstname


FTP Site


ftpsiteurl


Government ID Number


governmentid


Home Telephone Number


telephone2


Job Title


jobtitle


Last Name


lastname


Mailing Address City


address1_city


Mailing Address Country


addresss1_country


Mailing Address Post Office Box


addresss1_postofficebox


Mailing Address Postal Code


address1_postalcode


Mailing Address State


addresss1_stateorprovince


Mailing Address Street


address1_line1; address1_line2; address1_line3


Manager Name


managername


Middle Name


middlename


Mobile Telephone Number


mobilephone


Nickname


nickname


Other Telephone Number


telephone3


Pager Number


pager


Spouse


spousesname


Suffix


suffix


Title


salutation


Web Page


websiteurl


Yomi First Name


yomifirstname


Yomi Last Name


yomilastname


Unsynchronized Outlook fields include: Photo, IM Address, Other phone numbers, Office, Profession, NetMeeting Settings, Free/Busy Server Settings


Interesting story: We managed to release three versions without anyone really asking for this info.  Then, in recent months, a deluge of requests came in.  The truth is that we didn’t have it – if it ever existed, it was lost in the sands of time.  These excuses didn’t go down well, someone pointed out quite snidely that creating it would be the work of a few minutes for someone with access to the code.  So one day, no doubt I was procrastinating about something even more painful, I sat down and did it.  It wasn’t the work of a few minutes.  It took about three hours of wading through code and the help of two devs.  Thanks to Elliot Lewis and Navin Thadani!


Ilana Smith.

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