Microsoft Dynamics 365 Blog

Gartner recently released a new independent report on CRM – Status Report on Microsoft Dynamics CRM 3.0 – that lays out their opinion on how v3.0 is doing after being in the market for almost a year.  Whether or not you agree with their assessment (they have a positive forecast for us on-premise, but have questions about CRM Live), they make some interesting observations about the popularity of Outlook as the place to access CRM data and the growing wave of customers targeting “practical” CRM deployments at the department and division level.

So what do you think?  Are you seeing similar trends in your corner of the world?

Andrew Bybee

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