Microsoft Dynamics 365 Blog

In the constant effort to keep users from going to Bad Places™ and keeping them cognizant of their Internet surroundings, Internet Explorer 7 has introduced a number of security and notification features that alert the user when potential underhanded activity might be taking place.

Unfortunately, they seem to have caught CRM within their nets, ensnarling IE7 users with this alert.

Due to some thankful foresight by the CRM product team, there is a workaround for this issue which allows CRM to load up its goodness inside of the main IE window instead of its own window.

  1. From the IIS wwwroot folder, locate CRM’s Web.Config file.
  2. Open this up in your favorite text editor.
  3. Find the line which says: <add key=AppMode value=On/>
  4. Change this to say: <add key=AppMode value=Off/>
  5. Save.

That’s it! Now when you load up the web client (e.g. http://crm/), CRM will load into the main IE window on its own tab.

Michael Lu

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