Microsoft Dynamics 365 Blog

Do you have tips that you have learned while using CRM? Here is your chance to submit that great idea that made you famous in the company but isn’t generally known by the CRM community. Check out the CRM Tips page.

Here are some examples from the CRM community so far:

How to Send a Link to a Record

Submitted by: Derik from Redmond
Microsoft Dynamics CRM version: 3.0

Here’s a quick and easy way to send a link to a Record to a fellow CRM user:
1) Open the Record that you want to send
2) Press F11 to takes the window into full screen. You’ll now be able to see the URL in the address bar.
3) Select the URL in the Address Bar and Press CTRL+C to Copy.
4) Open a new email message and paste in the URL (or edit text to insert a hyper link) Voila!

Quick way to enter contact addresses

Submitted by: Cynthia from Kirkland
Microsoft Dynamics CRM version: 3.0

If you have many contacts at the same company and don’t want to have to type in each address separately, you can auto create the addresses if you first create an Account Record. Once you create an account record and enter the address data, then under Details, select Contacts. Click New Contact. You’ll notice that the Parent Customer information is automatically linked. In addition, if the Account record contained data for the Business Phone field, Address area information are already filled in.

Renee Wesberry

We're always looking for feedback and would like to hear from you. Please head to the Dynamics 365 Community to start a discussion, ask questions, and tell us what you think!