Microsoft Dynamics 365 Blog

Sure Step provides a complete methodology—including project management discipline and field-tested best practices—plus user-friendly tools that can help partners and Microsoft Consulting Services (MCS) more successfully implement, optimize, and upgrade Microsoft Dynamics solutions. The consistent Sure Step approach and tools will help drive productivity, reduce risk to, and ensure customer projects are completed efficiently, driving business value right away, to keep customers highly satisfied!

Learn more about Sure Step and the training available for partners at Partner Source > Services & Service Plans > Microsoft Dynamics Sure Step.

*Enrollment in a Partner Service Plan for Microsoft Dynamics is required to access the Sure Step Methodology.  Learn more about Partner Service Plans.

Please respond to this post using either the Comments feature, or by emailing us at

Thank you,

Debbie Larson

Microsoft Dynamics CRM Training Development

We're always looking for feedback and would like to hear from you. Please head to the Dynamics 365 Community to start a discussion, ask questions, and tell us what you think!