We put together this handout for the Microsoft Worldwide Partner Conference and it is something that people are finding really valuable so I thought I’d post a copy here.
Whether you’re interested in an online or on-premises solution, Microsoft Dynamics CRM has you covered. Check out just a few of the content and community areas available to help you create the perfect experience for your business.
Microsoft Dynamics CRM
The Microsoft Dynamics CRM Web site is the place to go for information on all things CRM. You’ll find everything from an introduction to CRM and its value to your business to white papers, product specifications, customer testimonials, links to CRM communities, and much more.
The Resource Center is a one-stop shop, designed to help you get started, maximize your efficiency, and build your business. Using a community-centered approach, the Resource Center brings you some of the best community ideas via blogs, forums, and newsgroups right to your desktop. But if you like to explore them on your own, you’re just a click away. Ramp up now and gain the knowledge that will help you care for your customers and maximize profits.
Visit msdn.microsoft.com. Search for “crm developer center”. Click the first link: Microsoft Dynamics CRM.
The Microsoft Dynamics CRM Developer Center is the place to go for information and sample code for developers. You’ll find both introductory and in-depth articles, overview and reference documentation, entity model diagrams for you to download, links to community and support, and much more.
Visit msdn.microsoft.com. Search for “crm 4.0 sdk”. Click the first link: Download details: Microsoft Dynamics CRM 4.0 SDK.
The Microsoft Dynamics CRM SDK download package contains all the same documentation found in the MSDN library, as well as hundreds of code samples in both C# and Visual Basic .NET, code to build tools for registering plug-ins, and a design guide to help you create CRM add-ins that match the look of Microsoft Dynamics CRM.
CRM on the MSDN Code Gallery
Visit microsoft.com. Search for “code gallery”. Click the first link: MSDN Code Gallery.
The MSDN Code Gallery is your one-stop resource for finding code to customize and enhance your CRM experience. Developers and software vendors can start here to find code solutions.
CRM on CodePlex
Visit codeplex.com. Search for “CRM”. Click the first link to view all the CRM projects.
CodePlex is the Microsoft open-source, project-hosting Web site. Developers and software vendors can start a new project, join an existing one, or download software created by the community.
Visit Microsoft.com\downloads. Search for “crm implementation guide”. Click the link: Microsoft Dynamics CRM 4.0 Implementation Guide.
The Implementation Guide contains comprehensive information about how to plan, install, and maintain Microsoft Dynamics CRM 4.0. The planning tools include 43 templates, projects, and worksheets to help plan your implementation.
Community Home Page
The Microsoft Dynamics CRM Community is the place to go for information about all things CRM. You’ll find articles and links to blogs, forums, newsgroups, MVPs, and much more.
The Microsoft Dynamics CRM Team Blog is the place to go to connect with the CRM team. You’ll find articles on customization, development, and implementation. This is one of the fastest ways to get to know the CRM team.
The Microsoft Dynamics CRM Forums are your question and answer resource. You’ll find answers to some of your most pressing questions and a team of crack experts ready to help.
Visit microsoft.com. Search for “crm newsgroups”. Click the link: Microsoft Business Solutions Newsgroups Home.
The Microsoft Dynamics CRM Newsgroups are threaded discussion groups that cover various aspects of CRM deployment and development. This is also where some customers come to ask questions.
Visit microsoft.com. Search for “mvp”. Click the first link: Microsoft Most Valuable Professional.
The Microsoft MVP site recognizes exceptional technical community leaders from around the world. Here you can find experts who love to talk about all aspects of Microsoft Dynamics CRM.
CRM on Facebook
Visit facebook.com. Search for “Microsoft Dynamics CRM”. Click the link: Microsoft Dynamics CRM.
The Microsoft Dynamics CRM group in Facebook is a community that facilitates networking and collaboration. Go here to meet people in your part of the world, view videos, and introduce your company to the group.
CRM on Linked In
Visit LinkedIn.com. In the group directory, search for “Microsoft Dynamics CRM”. Click the link: Microsoft CRM.
LinkedIn.com and the Microsoft Dynamics CRM group is a community that fosters business networking. Here you can place a public resume, create and maintain business connections, and provide feedback to business acquaintances based on the services they provide.