Matt Cooper is a program manager on the CRM team. I’ve worked on the subscription lifecycle (try/buy/upgrade experience), support tools, and now in the the CRM app & extensibility.
More importantly, I’m also a beer geek, homebrewer, and a certified beer judge. Yes, you can get credentials to drink beer. When I’m not at work, I’m probably brewing beer or reading (Kurt Vonnegut, Neil Stephenson, Arthur Clarke, and a few others). In the fall, you can find me at the People’s Pub on Saturday mornings rooting for the Hokies!
I love board games (think Puerto Rico, not Monopoly) even though I wouldn’t describe myself as good at them. I’m a frequent poster on the CRM forums. You can also find me on LinkedIn or Facebook if you want to connect.