Microsoft Dynamics 365 Blog

The Microsoft Dynamics CRM Sustained Engineering team will release Microsoft Dynamics CRM 4.0 Update Rollup 8 on Thursday, December 17, 2009.

Once the release is available the links below will take you to the necessary information about Update Rollup 8.

General Details about Update Rollup 8

  • Update Rollup 8 is cumulative. However, the Update Rollup 8 CRM Client and Data Migration Client packages require Update Rollup 7 to be installed. For all other CRM components you do not need to install any previous Update Rollups prior to Update Rollup 8
  • The Update Rollup 8 download contains updates for the 40 supported Language Packs. Prior to installing the Update Rollup 8 Language pack you must install the original Language pack.
    • If you have Language Packs installed, you should
      1. Download the Update Rollup 8 Language Pack
      2. Install the Update Rollup 8 Language Pack
      3. De-provision the Language Pack
      4. Re-provision the Language Pack
  • Information about how to avoid reboots when installing the CRM Outlook Client can be found in the Update Rollup 4 blog posting.
  • The Update Rollup 8 Client can be deployed before the server is upgraded to Update Rollup 8.
  • Steps to make the Update Rollup 8 Client available via AutoUpdate can be found in the Update Rollup 4 blog posting. The Link and Patch IDs can be found in kb article 975995.

Microsoft Dynamics CRM E-mail Router

Update Rollup 8 adds support for Exchange 2010. However, the Update Rollup 8 Rule Deployment Wizard does not yet support Exchange 2010. We are working to add that support in future Update Rollups.

How to get support for Update Rollup 8

To get support please contact Microsoft Product Support. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site:;[LN];CNTACTMS

Note: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.


Matt Brown

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