Microsoft Dynamics 365 Blog

The Microsoft Dynamics CRM Sustained Engineering team will release Microsoft Dynamics CRM 4.0 Update Rollup 8 on Thursday, December 17, 2009.

Once the release is available the links below will take you to the necessary information about Update Rollup 8.

General Details about Update Rollup 8

  • Update Rollup 8 is cumulative. However, the Update Rollup 8 CRM Client and Data Migration Client packages require Update Rollup 7 to be installed. For all other CRM components you do not need to install any previous Update Rollups prior to Update Rollup 8
  • The Update Rollup 8 download contains updates for the 40 supported Language Packs. Prior to installing the Update Rollup 8 Language pack you must install the original Language pack.
    • If you have Language Packs installed, you should
      1. Download the Update Rollup 8 Language Pack
      2. Install the Update Rollup 8 Language Pack
      3. De-provision the Language Pack
      4. Re-provision the Language Pack
  • Information about how to avoid reboots when installing the CRM Outlook Client can be found in the Update Rollup 4 blog posting.
  • The Update Rollup 8 Client can be deployed before the server is upgraded to Update Rollup 8.
  • Steps to make the Update Rollup 8 Client available via AutoUpdate can be found in the Update Rollup 4 blog posting. The Link and Patch IDs can be found in kb article 975995.

Microsoft Dynamics CRM E-mail Router

Update Rollup 8 adds support for Exchange 2010. However, the Update Rollup 8 Rule Deployment Wizard does not yet support Exchange 2010. We are working to add that support in future Update Rollups.

How to get support for Update Rollup 8

To get support please contact Microsoft Product Support. For a complete list of Microsoft Product Support Services telephone numbers and information about support costs, visit the following Microsoft Web site: http://support.microsoft.com/default.aspx?scid=fh;[LN];CNTACTMS

Note: In special cases, charges that are ordinarily incurred for support calls may be canceled if a Microsoft Support Professional determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Cheers,

Matt Brown


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