Microsoft Dynamics 365 Blog

Here’s to the power of partnership.  Microsoft and Intel teamed up over the past month to test the performance of Microsoft Dynamics CRM 2011 to obtain a comparison with the figures obtained in a similar benchmark of Microsoft Dynamics CRM 4.0 Our engineers worked together to identify hardware and software bottlenecks and performed performance tuning while understanding the Mission-Critical capabilities of Intel’s  next generation Xeon 7500 series based hardware.  The prior release scaled to support 50,000 users on a single instance– and set the bar for the industry. 

In our joint benchmark, we used a Dell R910 server with Intel Nehalem-EX processors and Pliant Technology SSDs for our SQL box. The Dell R910 server had Intel Xeon 7560 with 4 socket, 8 core, with Hyper-Threading enabled, 2.27 GHz and 256GB RAM.  The detailed configuration, topology, optimizations, data profile, and test workload as well as lessons we learnt along the way on how to really get your CRM system blazing will be included in a whitepapers that we are cooking up.   This will be available to everyone in March so stay tuned!

Now, onto the results…drumroll please.

We are thrilled to announce that we reached 150,000 Concurrent Users, with an average response time of 0.40 seconds!  This demonstrates an enterprise-class ready solution, ready to take on the most challenging CRM deployments with great scalability, responsiveness, and reliability. 

This is a true testament to a great partnership that most importantly, reflects our commitment to helping customers find value.  Microsoft Dynamics CRM and Intel – the best enterprise CRM platform running on industry leading hardware.  A match made in heaven perhaps? We certainly like to think so.   

We’re proud of the team for taking on this challenge and of course we’re thrilled that we were able to surpass the record that we set last year.  Congratulations to everyone on the CRM team involved in this project, as well as our partners at Intel for your joint work in building products that deliver unrivaled industry leading performance and scalability!


Ahmed Bisht, Amir Jafri,  and Varun Krishna

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