Microsoft Dynamics 365 Blog

You’ve probably used Knowledge Base (KB) to help troubleshoot an issue or answer a question. Check out this list of the KB articles that are most viewed for Microsoft Dynamics AX

2503850 Description of hotfix rollup 7 for Microsoft Dynamics AX 2009 Service Pack 1
2405516 Description of hotfix rollup 6 for Microsoft Dynamics AX 2009 Service Pack 1
982812 Hotfix rollup 5 (982812) is available for Microsoft Dynamics AX 2009 Service Pack 1
959494 Microsoft Dynamics AX 2009 components are install into an incorrect directory or you receive an error message when you install the Microsoft Dynamics AX 2009 reporting extensions on SQL Server 2008
893082 How to install a Microsoft Dynamics AX hotfix

                                                                                                         

By the way, you’ll find it’s easier than ever to locate KB articles for Microsoft Dynamics AX. You can continue to use PartnerSource and CustomerSource to find KB articles. In addition, you can now search, find, and view those same articles using a search engine like Bing. 

Here are a few search tips for you.  Use the words “Microsoft Dynamics AX” in your search to help narrow down articles to only the AX product and no others.  Also, if you want to limit your search to Knowledge Base articles, use the abbreviate “kb” in your search. 

For example, if I want to find information about how to import customers and vendors in Microsoft Dynamics AX, in Bing I’d search on the following phrase with the quotes:

“Microsoft Dynamics AX” kb import

When I do that, one of the first things that pops up is KB article 960729 titled “How to import customers and vendors in Microsoft Dynamics AX 2009”. 

Try it and see what you think!

 

 

–author: Lynn Mueller
–editor: Anup Shah
–date: 17/Aug/2011

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