Skip to content
Dynamics 365 Blog

The Duplicate detection feature in Microsoft Dynamics CRM makes sure that your business data is accurate and clean by identifying potential duplicate records and letting you decide how you want to resolve these.

We’ve recently published a new video that explains how duplicate detection works and shows how you can define criteria based on which Microsoft Dynamics CRM detects and notifies you of identical records.

The video is available here:

Feel free to send your comments about the video.

Cheers,

Shubhada Joshi


We're always looking for feedback and would like to hear from you. Please head to the Dynamics 365 Community to start a discussion, ask questions, and tell us what you think!