Announcing the CRM 2013 Customer Center, Implementation Guide and SDK!

Check out all the great new documentation, videos, guides, eBooks, developer tools, and resources for the Microsoft Dynamics CRM Online Fall ’13 and Microsoft Dynamics CRM 2013 releases!

Information for end-users 

Go to

Information for developers

Go to

SDK for Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online 

  • Highlights:
  • Developer tools
  • Sample code
  • Mobile and rich client development
  • Business process flows
  • Real-time workflows
  • Data encryption
  • Asynchronous solution import
  • Quick start for developers
  • And much more….
    See the full list in the SDK!

Information for IT professionals & administrators

Go to

Implementation Guide for Microsoft Dynamics CRM 2013 and Microsoft Dynamics CRM Online


  • Planning Guide
  • Installing Guide
  • Administration Guide
  • Operating Guide
  • Customization Guide
  • Report Writers Guide

Information for the enterprise

Updates coming soon!

For this release we have published:

  • 2335 topics
  • 5 eBooks
  • 5 videos
  • 3 websites

And more is on the way! We are also working on getting the live versions of the Implementation Guide and SDK on TechNet and MSDN. We’re having some technical difficulties, but will have things sorted out soon. For now, please use the downloadable versions of this content.

Feedback is welcome

There is a documentation feedback link at the end of each page or book, which you can use to send us an email about the documentation. Please use Microsoft Connect to send product feedback and use the support links provided to contact technical support. We look forward to hearing your feedback about the published information, or about your requests for videos or eBooks.

On behalf of the entire content publishing team, thank you!

Amy Langlois
Senior Content Publishing Manager
Microsoft Dynamics CRM