Microsoft Dynamics 365 Blog

As most of you have already found out, we, the NAV R&D team, have developed a new Help Server that shows Help on a website. Help is available for the Windows client as in earlier versions. With the Help Server, the same Help is available from the Web client. Choose a field, and context-sensitive Help opens.

The Help Server is a website that displays HTML files. Yes, you read correctly: HTML files. So you don’t have to decompile the Microsoft CHM files anymore. But the really good news is that the Help that you created for your current NAV solution will still work with the new Help Server. You just need to build it again with the new Help Toolkit, and then copy the resulting HTML files to the relevant folder on the Help Server website. Then, you can start connecting your users to the Help Server.

Here are the main steps for deploying your Help to your customers.

  1. Install the Microsoft Dynamics NAV 2013 R2 Help Server. For more information, see Microsoft Dynamics NAV Help Server in the MSDN Library.
  • When you choose the Help Server option in Microsoft Dynamics NAV Setup, a Help Server website is set up for you with folders containing the HTML Help that Microsoft provides.
  • Install the Microsoft Dynamics NAV 2013 Help Toolkit that is available for download from PartnerSource.
  • Rebuild your existing Help files with the NAV 203 version of HelpBuilder, but change some of the configuration settings. For more information, see Upgrading Your Existing Help Content in the MSDN Library.

  • Add the HTML files that HelpBuilder creates to the relevant language-specific folders on your Help Server website.

  • Grant your users access to the website.

  • Configure the Microsoft Dynamics NAV 2013 R2 clients to look up Help on your Help Server.

    • This configuration is part of Microsoft Dynamics NAV 2013 R2 Setup. Alternatively, you can configure the Web client server components and the Windows clients manually.

  • Start a Microsoft Dynamics NAV 2013 R2 client and access Help.

  • You can set up a Help Server that all your users can access, or you can set up multiple Help Servers. You can modify the Microsoft-provided Help content without decompiling anything, and you can add and remove Help content whenever you want to. You can add links to existing Word documents or PDF documents to the navigation pane of the Help Server website, so that you users have a single point of entry for Help.

    With the Microsoft Dynamics NAV 2013 R2 Help Server, you can provide the Help content that is relevant for your users, and you can update Help without modifying each client computer.

    We will improve the Help Server in future releases of Microsoft Dynamics NAV, so we hope you will like it as much as we do.


    Best regards,

    The Dynamics NAV team

    We're always looking for feedback and would like to hear from you. Please head to the Dynamics 365 Community to start a discussion, ask questions, and tell us what you think!