SEPA Direct Debit: Error message ‘SEPA Customer:: The Mandate is not specified’

In some AX 2012 and AX 2012 R2 the error message „CUSTOM-EXCEPTION:: SEPA Customer:: The mandate is not
specified“ occurs trying to generate a SEPA Direct Debit payment.

To solve this issue, please have a look at the attached PDF.

Mandate is not specified.pdf