Announcing Spring ’14 Release Videos for Microsoft Dynamics CRM Now Available
Applies to: Microsoft Dynamics CRM, Microsoft Dynamics Marketing and Microsoft Social Listening
Did you know that every second there are close to 50,000 YouTube videos being viewed around the world? In fact, educational research has been shown to support what most of us have known intuitively all along. Not only does the use of video help people understand concepts and retain information, but it also increases their enthusiasm about the information being presented. We couldn’t be more excited about what we are about to share with you. In order to give you a comprehensive overview of the solutions we have delivered in the Spring ’14 release, we’ve created some very informative videos for your viewing pleasure. Please check them out!
Microsoft Dynamics CRM
Microsoft Dynamics CRM Spring ’14 Product Updates
Microsoft Dynamics CRM Spring ’14 Service Management Overview
Microsoft Dynamics CRM Spring ’14 Sandbox Instance
Microsoft Dynamics CRM Online License Management
Microsoft Dynamics CRM Spring ’14 Case Management Enhancements
Microsoft Dynamics CRM Spring ’14 Queue Enhancements
Microsoft Dynamics CRM Spring ’14 Routing Rules
Microsoft Dynamics CRM Spring ’14 Overview of Unified Service Desk
Microsoft Social Listening
Microsoft Social Listening Spring ’14 Overview
Microsoft Social Listening Spring ’14 Sales Scenarios
Microsoft Social Listening Spring ’14 Marketing Scenarios
Microsoft Social Listening Spring ’14 Customer Care Scenarios
Microsoft Social Listening Spring ’14 Trial Overview
Microsoft Social Listening Spring ’14 Trial Walkthrough
Microsoft Social Listening Spring ’14 Understanding Sentiment
Microsoft Social Listening Spring ’14 Tuning search topics
Microsoft Social Listening Spring ’14 Setting Up Search Topic
Microsoft Social Listening Spring ’14 Managing Alerts
Microsoft Social Listening Spring ’14 Working with Facebook Pages
Microsoft Social Listening Spring ’14 Understanding Quotas
Microsoft Social Listening Spring ’14 Analytics Deep Dive
Microsoft Social Listening Spring ’14 Identifying Influencers
Microsoft Social Listening Spring ’14 Managing Users and Settings
Microsoft Social Listening Spring ’14 Working With Posts
Microsoft Dynamics Marketing
Microsoft Dynamics Marketing Spring ’14 Overview
Microsoft Dynamics Marketing Spring ’14 CRM Connector Setup
Microsoft Dynamics Marketing Spring ’14 Administration in O365
Microsoft Dynamics Marketing Spring ’14 Campaign Management
Do let us know if they are helpful—we’d love your comments!
Happy viewing,
Shilpa Sinha
Senior Program Manager
Microsoft Dynamics CRM
