Skip to content
Microsoft Dynamics 365 Blog

During last month’s we received few service requests connected with “Sales tax payment” (VAT payment), where user face one of below problems:

  • Error message: “Account number for transaction type Sales tax does not exist”
  • Difference between sales tax payment voucher and report and in connection in account balance
  • Error message: “The combination 3800—- is not valid for the account structure Account structure – cee”

In many scenarios, debugging “sales tax payment” is not possible or it is very difficult, so we would like to share attached document.
In the word document, we wanted to share:

  • Published KB articles for AX 2012 RTM, R2, R3 that might be useful in case of “sales tax payment”
  • Examples how to identify transaction that is responsible for problems with sales tax payment
  • Few scripts/jobs that can help in troubleshooting

Thanks to this best practice, we could identify few issues and fix it, so I would like to encourage everyone who face such problem to review attached document and maybe even use our “best practice”.

Thank You,
Monika

TroubleshootingSalesTaxPayment.docx

We're always looking for feedback and would like to hear from you. Please head to the Dynamics 365 Community to start a discussion, ask questions, and tell us what you think!