AX Content: Help Server update for AX2012 R3 is available, easier to find and install

We’ve got new content for your Help Server, and now it’s easier to find! Help Server content for Microsoft Dynamics AX 2012 R3 in many languages is now available. We’ve also published four new Knowledge Base articles that make it easier to find Help Server updates for specific versions of AX and for specific languages.

One of our goals in delivering help content on a Help Server starting with the release of Microsoft Dynamics AX 2012, was to make it easier for customers to update their content between major product releases. But one side effect of releasing multiple Help Server updates – in multiple languages for each update – is that anyone looking for a specific MSI had a long list of MSIs to scroll through to find the one they needed.

To make this experience better, we’ve released a new set of KB articles that group MSIs for each version of AX together along with the translated content for that version. The KB article that we’ve used to provide access to new Help Server content up to now – 2585394 – is still available, and it’s been updated to include links to each of the new KBs. It also includes descriptions of the updated information that was added for each update. The new KB numbers are in the following table.



Microsoft Knowledge Base article

Microsoft Dynamics AX 2012 R3

3011580 Updated Help server content is available for Microsoft Dynamics AX 2012 R3

Microsoft Dynamics AX 2012 R2

3011575 Updated Help server content is available for Microsoft Dynamics AX 2012 R2


The following links will be live soon.

Microsoft Dynamics AX 2012 Feature Pack

3011574 Updated Help server content is available for Microsoft Dynamics AX 2012 Feature Pack

Microsoft Dynamics AX 2012

3011581 Updated Help server content is available for Microsoft Dynamics AX 2012


Along with the new KBs, the process for installing updated Help Server content has been updated to allow you to uninstall existing content from the Setup program, rather than the Control Panel, before you install the newest content. This process enables you to uninstall content for multiple languages in a single step.

As always, we welcome your questions and feedback, either through comments to this post, or by emailing the Microsoft Dynamics AX Content Publishing team at