13 Shocking Customer Service Statistics
It’s frightening to think just how much poor customer service can impact the customer experience and the overall reputation and bottom lines of brands and organizations. Recent consumer surveys have...
We launched the 2024 release wave 1 for Microsoft Dynamics 365 and Microsoft Power Platform, a rollout of new features and enhanced capabilities slated for release between April and September 2024.
It’s frightening to think just how much poor customer service can impact the customer experience and the overall reputation and bottom lines of brands and organizations. Recent consumer surveys have...
To help you get started with PowerBI and Microsoft Dynamics NAV 2016, we are providing a package that serves as a proof-of-concept for PowerBI content packages for Microsoft Dynamics NAV. Content package – dashboard, reports, and dataset With this package, users can start using and exploring their own data using PowerBI in just a few
Cloud computing and big data are no longer just buzz words, they are driving business transformation even for small and midsize businesses. By bringing together business applications and familiar productivity...
Consider a scenario where you are importing a lot of data using DIXF, but one or more of the rows in the input file contain “bad data” that result in some rows not being imported OK into your staging table. How do you establish which rows are the problem, so that you can correct them?
Following the launch of Microsoft Dynamics NAV 2016 , we are pleased to announce general availability of the Microsoft Dynamics NAV managed service for Partners, a significant new option for Microsoft...
Today we are pleased to announce the general availability of Microsoft Dynamics NAV 2016, a milestone release of Microsoft’s business management solution for small and midsized organizations. Microsoft Dynamics NAV 2016 offers significant new capabilities in mobility, business insight, and cloud services, as well as deeper interoperability with Microsoft Azure, Microsoft Dynamics CRM and Office
Today we are pleased to announce the general availability of Microsoft Dynamics NAV 2016, a milestone release of Microsoft’s business management solution for small and midsized organizations. Microsoft...
Everyone knows that real estate is all about location, location, location. But are customer service preferences and expectations? The 2015 Global State of Multichannel Customer Service Report published...
The aim of this blog post is to illustrate an effective way which helps to receive your desired data output from the Customer aging snapshot faster when your amount of relevant customers is rather high. Of course, you may use this idea for other batches as well. Idea: Instead of running the Customer aging snapshot
The aim of this blog post is to provide you with some suggestions on what information and data to collect and provide when opening a Microsoft support case. You can of course use these suggestions in your own organization too, whether you are a Partner or End User of Microsoft Dynamics AX. It’s usually a
In the previous post in this series, I provided some T-SQL scripts that can check key settings and highlight possible issues you need to address. This post aims to provide some feedback and suggestions on the information the scripts collect. There are of course different views on almost all SQL Server configuration settings, but the
Back in the 1990s, alongside such classics as ‘N Sync, the bowl cut, and Geocities web pages, a little strategy called account-based marketing (ABM) was born. Back then, ABM was a way for large companies...