Microsoft Dynamics 365 Blog

Microsoft Dynamics 365 at Gartner CFO & Finance Executive Conference 

This June 6 to 7, 2022, we are excited to attend and exhibit in person at the Gartner CFO & Finance Executive Conference. The conference provides a forum where leading finance professionals gather to network, share best practices, and prepare their teams for an autonomous future. Today’s chief financial officers (CFOs) allocate 80 percent of new investment

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3 reasons to not delay your migration to Dynamics 365 in the cloud 

The “changing technology landscape” has become a common trope when discussing the cloud. I understand why—it helps contextualize the disruption and advancement we’re experiencing. But you know as well as I do, this “change” has happened. The on-premises solutions and infrastructure you built your business on, though once state-of-the-art, are now less adaptable, less useful,

Dynamics 365 Business Central now includes a Shopify connector 

Last October, we announced a new partnership with Shopify to help our customers create a better shopping experience. The partnership was designed to better connect the easy-to-use e-commerce and merchant experience of Shopify with the comprehensive business management capabilities of Microsoft Dynamics 365 Business Central. Today we are pleased to announce that a new Shopify

Microsoft Dynamics 365 at Hannover Messe 2022 

We are excited to return to Hannover Messe in person this year between May 30, 2022 and June 2, 2022. The pandemic has been difficult for most manufacturers, and there are still many lingering challenges—yet, manufacturers are intent on digital transformation to drive resilience. There are several emerging trends that we believe are instrumental to

4 min read

3 advantages of composable applications to empower supply chain network innovations 

Manufacturing supply chains are experiencing a post-pandemic paradigm shift. As business models evolve to solve market disruptions, such as changing or adding direct-to-consumer (D2C) to a business-to-business (B2B) model, supply chains require agility and innovation to build resiliency and stay ahead of trends. United States D2C e-commerce sales have more than tripled in the past

Dynamics 365 Sales release wave 1: Simplifying the things that matter 

Selling isn’t easy. If you were to take five minutes to ask a salesperson what makes selling so challenging, you’d quickly find that you don’t have nearly enough time to cover it all. One thing is constant for sellers—time is in short supply. In a day, sellers are managing leads, tracking performance metrics, and collaborating

3 ways to turn your field service operation into a revenue-generating machine 

For decades, companies have relied on skilled technicians to repair equipment and engage with customers in the field. While these technicians were often the only representation that the customer would see, their skills, processes, and systems were seldom seen as critical aspects of the company’s revenue cycle. Until recently, many field technicians or field service

How to foster customer loyalty through personalized experiences 

These days, customer experience is everything. Happy customers are loyal customers, but, as a group, they can be an elusive audience. Three quarters of consumers have tried new shopping behaviors since the pandemic started and 73 percent expect to continue to incorporate different brands they’ve tried into their routines.1 As we see a slow, but continued

3 ways Dynamics 365 powers adaptability for chief financial officers 

The role of the chief financial officer (CFO) has been evolving for some time, from hindsight report generation to forward-looking advisor, business innovator, and change agent. During the pandemic, many finance leaders took ownership of large-scale digital transformation efforts––a trend that is only accelerating. Indeed, a central lesson learned through the challenges of the past

Microsoft fuels digital transformation of supply chains for a resilient and sustainable future 

We are excited to share two new investments in Microsoft Dynamics 365 supply chain portfolio that we are launching in preview. We had announced a partnership between FedEx and Microsoft, in January of 2022, to launch a cross-platform, logistics-as-a-service solution for brands. This partnership is now in preview. As e-commerce is exploding, businesses are challenged

How Dynamics 365 Mixed Reality on HoloLens 2 is accelerating ROI for the healthcare industry 

Healthcare providers around the world are accelerating their digital journey and embracing secure solutions that empower health team collaboration and boost clinician productivity. Embracing mixed reality—a set of technologies that superimposes digital data and images in the physical world—brings new opportunities for healthcare providers to work together more effectively, optimize operations, and accelerate learning all

4 trends to watch in consumer goods 

There’s no doubt about it: technology has revolutionized how we do business. But the same technologies that allow consumer goods brands to reach customers worldwide have created an environment in which change happens fast and continually, competition is fiercer than ever before, and even incremental adjustments in strategy can significantly impact a company’s profitability and