For our fourth annual Work Trend Index, out today, we partnered with LinkedIn for the first time on a joint report so we could provide a comprehensive view of how AI is not only reshaping work, but the labor market more broadly.
There’s a possibility to add two types of environments to LCS project – On-premise and cloud environments. Cloud environments are added by deploying a machine into Azure. On-premise environment is added by System diagnostics installation. It is fairly easy to delete cloud hosted environment from the system. But it is not possible to
We get a number of questions on the exact steps needed to create and deploy customizations to the Commerce Runtime (CRT). Here is a step-by-step process to get up and running with a very simple customization. These steps should work with both 2012 R3 and AX7 versions of the Commerce Runtime Method 1: total replacement
No matter where you are in the world today, one thing is for sure. Expectations for customer service have grown over the past few years: around convenience, speed, agent knowledge and insights, and by...
Empowered by the explosion of social media channels and knowledge of the availability of their personal data, today’s customers aren’t satisfied with services not tailored to their tastes or...
There are two options to create an LCS Project and work on behalf of the customer: Prerequisite: You must be a Cloud Solution Provider partner who has recently sold the new Dynamics AX to a customer Option 1: After you associate the required number of licenses to a customer tenant, click <Customer name> > Service
By now you’ve probably heard of account-based marketing. But if you only focus on the marketing element, you’re missing out on so much more. The new trend is Account-Based Everything - the...
When using Warehouse management II, you can use different types of pallets to control storage policies. Similarly, when using the Warehouse management module in Microsoft Dynamics AX 2012 R3, you can now associate a container type with a license plate. This is available with the following KB articles: KB 3162642 – Need pallet type and
In AX 2012 R3 CU10, Project Management and Accounting allows the creation of Funding Limits and Funding Rules under the Project Contract. With these Limits and Rules, the system will try to allocate to these rules. However, if a Limit is reached, the rest of the allocations in that rule will be subjected to aspect
In order to continue to provide great capabilities for people using Microsoft CRM we occasionally need to replace older capabilities with better ones. Because these changes can be disruptive we provide as much advance notice as we can so that you can be ready to make any necessary transition. When a feature is deprecated it
Consumers today expect to engage with brands just as easily online and on their mobile devices as they do on the phone or in person (if not more so). Microsoft’s 2016 State of Global Customer Service...
There were several requests asking to provide information on what exactly is changed in a hotfix and what’s included as a dependency. I understand this may be helpful when after a hotfix installation you need to merge the new Microsoft code with your customization. Below is the description how to get hotfix changes from a
If you missed it or just can’t wait to hear more, Customer Driven debuted enhanced customer engagement tools from Microsoft Dynamics CRM and showcased differentiated customer service and business...