Microsoft Dynamics 365 Blog

2022 release wave 1 brings true mobility to field service management 

The pandemic has greatly influenced the way we work. For many of us, the option to work from home was a relatively smooth transition. Video calls, instant messaging, and other digital tools filled the colleague collaboration gap—replacing in-person meetings and chats around the water cooler. Office-based workers overcame a few technological speed bumps; however, business

A year of new connections—thank you Power Platform and Dynamics 365 Communities 

Thousands of new relationships, one big community—thank you To all communities, we’d like to say thank you. Over the last 12 months, whether you participated, helped, or cheered us on our amazing, community-owned, Microsoft-empowered user group experience, Microsoft Power Platform and Microsoft Dynamics 365 Communities celebrates a year of new connections and collaboration. As social

Dynamics 365 breathes composability into enterprise resource planning modernization 

Retail executives have long understood the critical role that supply chain management plays in their organization’s ability to meet customer demand. Yet, as central as the supply chain is to success in most companies, customers rarely consider it when placing an order. This status quo shifted dramatically during the pandemic as high-profile disruptions and global

Dynamics 365 Finance helps chief financial officers tackle the subscription economy 

For over a decade, revenue recognition has remained one of the most complex areas that finance leaders must navigate and manage. At the same time, more and more businesses are introducing subscription-based offerings in an effort to meet evolving consumer needs for innovative and convenient products and services while also creating new and predictable revenue

Attend the Project Management for a Connected World digital event 

Collaborate, innovate, and deliver with Microsoft As work becomes more complex—with employees, customers, and partners spread across the globe—organizations must improve productivity and operations to stay competitive. Business leaders and project managers need tools that help them stay on top of their work, align teams around common objectives, and elevate project performance. On April 20,

How Context IQ improves collaboration in Dynamics 365 

At Microsoft Ignite last November, we announced Context IQ, a set of capabilities across our Microsoft portfolio that intelligently connects you with the information you need, where and when you need it. Today, we’re sharing how products that leverage Context IQ are redefining work, creating new ways to collaborate, and democratizing access to and the

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See what’s new for Dynamics 365 at the Microsoft Business Applications Launch Event 

Organizations face new challenges every day. Priorities change, markets shift, opportunities emerge—the pace isn’t slowing down. As your competitors transform their business models and customer expectations evolve, your future depends on how well you can empower your teams to adapt, innovate, and make a positive impact every day. You need to be ready for disruption,

Watch how to improve on-the-job guidance with mixed reality 

Traditional guidance or upskilling usually requires a trained trainer, a trainee, some mix of resources like work instructions, parts manuals, or checklists, and a real-world or simulated task to perform. In this scenario, a skilled worker (the trained trainer) guides the trainee through the job until they have mastered the process and can work alone.

3 key considerations when choosing an order management system 

The COVID-19 pandemic has pushed “order management” from the backend of logistics operations to the spotlight of supply chain and commerce strategies. Retailers, consumer package goods (CPG) companies, and distributors rushed to adapt their business models to fulfill the explosive growth of online orders through different digital channels. End-customers and organizations buy through various channels

Manufacturers are mitigating disruptions with HoloLens 2 and Dynamics 365 mixed reality solutions 

The challenges of the past few years have highlighted that no business is immune to sudden changes. Embracing mixed reality as a strategic initiative is key to ensuring business continuity and solidifying future stability and resiliency. Microsoft’s comprehensive ecosystem of mixed reality solutions, including Microsoft HoloLens 2, Dynamics 365 Remote Assist, and Dynamics 365 Guides,

Get unparalleled value with Dynamics 365 Marketing 2022 release wave 1 

I am thrilled to share an overview of the exciting new capabilities coming in the 2022 release wave 1 for Microsoft Dynamics 365 Marketing, and more importantly, the value that these new capabilities will bring you because we’ve tailored it to meet, and exceed, the needs of today’s marketers and their customers. Marketing has always