Every day, retail stores are providing enhanced customer experiences and streamlining operations with the in-store apps from Dynamics 365 Commerce. That technology is getting an update that will improve IT operations and usability….Read more
You chose Dynamics 365 for your enterprise to improve visibility and to transform your business with insights. Is it a challenge to provide timely insights? Does it take too much effort to build and maintain complex data pipelines?…Read more
If you’ve created your own custom solution for Dynamics 365 Finance, Dynamics 365 Supply Chain Management, or Dynamics 365 Commerce, you may be wondering how to connect your own Help content for the solution to the Help pane in the Finance and Operations client. Microsoft provides a toolkit to help you generate HTML files from the Microsoft Help repositories, generate…Read more
The monthly Retail webinar for September was held on the 5th of September and showcased various features, some of which are releasing soon and others that are in the early stage of design. We started the demos with an update to the “Preferred payment methods” feature which allows retailers to define eligible payment methods for…Read more
The monthly Retail webinar for August was held on the 1st of August and was loaded with exciting content. We covered lots of features, some of which are releasing soon while others are in the early stage of design. We started with a demo of the Regression Suite Automation Tool (RSAT) for point of sale…Read more
Didn’t you wish there was some expert that would just explain how to use Dynamics 365 and Power Platform technologies? Purvin Patel brings his firehose of information to the community every Monday at 10am (Pacific) as part of a weekly webinar series. You should expect deep dives, special guests, MVPs talking about cool things they…Read more
The monthly Retail webinar held on June 6 was filled with some great content and attended by over 80 participants from around the globe. We started with a demo of extensibility enhancements during which the new application programming interface (API) triggers were used with the point of sale (POS). After that, we discussed details of…Read more
We know that applications and services can sometimes change at a fast rate, and that it can be hard for consumers to keep abreast of all the latest changes. To help you stay current, the Microsoft Dynamics 365 for Retail product team conducts a monthly webinar on the first Thursday of every month, providing information…Read more
Applies to Dynamics 365 for Customer Engagement apps version 9.x Applies to Common Data Service The administration of app and data access for Microsoft Dynamics 365 for Customer Engagement and Common Data Service has been extended to allow administrators to use their organization’s Azure Active Directory (Azure AD) groups to manage access rights for licensed…Read more
With the LCS release on Monday October 8th 2018, we are pleased to announce the general availability of a new Service request type that targets the Go Live experience. Many customers and partners use what is commonly referred to as a “Golden Configuration” environment, which is a database populated with basic data elements and configurations…Read more
On Dynamics 365 for Finance and Operations functionality was added for managers to recover and unblock terminals. This functionality was added with KB 4101053 on 7.2 and KB 4338783 (Application Update 7.3.2.5) and the updates are available in Lifecycle Services. Prior to the hotfixes when POS had an issue closing a shift, the shift could…Read more
When I add the fields “Customer Type”, “Authorization Code” and “Card number partly hidden” to the Customer Receipt format, the fields will not print the when the Customer Receipt is printed and a paying with a credit card. These fields are only available in the Header of the receipt and they should be available in the Footer….Read more