The Dynamics 365 Customer Insights team is happy to announce the availability of the July release. New features CSP, DAP, and AOBO Export to Azure Blob storage Measures results (preview) Submit feedback directly through the app Cloud Solution Provider program (CSP), delegated admin privileges (DAP), and admin on behalf of (AOBO) Dynamics 365 Customer Insights…Read more
Are you attending Microsoft Business Applications Summit in Atlanta next week? Check our sessions to get a deep dive on Customer Insights and see demos of upcoming new experiences. Dynamics 365 AI: Making Artificial Intelligence real for your organization with Sales and Customer Insights Be the AI expert for your company! In this session, we’ll…Read more
The Dynamics 365 Customer Insights team is happy to announce the availability of our June release. NEW FEATURES Power BI connector gets a data experience Improvements to the Dynamics Customer Card Segmentation from Customers page Segment draft mode Measures: New operators Provide feedback directly in the app Power BI connector gets a data experience Using…Read more
In today’s digital economy, customers are continuing to set the bar higher and higher in terms of what they expect from the brands they interact with. Power that was once held by the providers of goods and services has now shifted to the customer, whose demand for a seamless and highly relevant experience at every…Read more
Applies to Dynamics 365 for Customer Engagement apps version 9.x Applies to Common Data Service The administration of app and data access for Microsoft Dynamics 365 for Customer Engagement and Common Data Service has been extended to allow administrators to use their organization’s Azure Active Directory (Azure AD) groups to manage access rights for licensed…Read more
We are pleased to announce that Microsoft Dynamics 365 Customer Insights is now generally available! The newest addition to the portfolio of Dynamics 365 AI offerings, Dynamics 365 Customer Insights enables every organization to unify disparate data – be it transactional, observational or behavioral sources – to gain a single view of customers and derive intelligent insights…Read more
We are pleased to announce that Dynamics 365 Customer Insights is now generally available! The newest addition to the portfolio of Dynamics 365 AI offerings, Dynamics 365 Customer Insights enables every organization to unify disparate data – be it transactional, observational or behavioral sources – to gain a single view of customers and derive intelligent insights that…Read more
We are pleased to announce that Dynamics 365 Customer Insights is now available for public preview! The newest addition to the portfolio of Dynamics 365 AI offerings, Dynamics 365 Customer Insights enables every organization to unify disparate data, whether it’s from transactional, observational, or behavioral sources, to gain a single view of customers and derive insights that drive…Read more
Applies to: Dynamics 365 for Project Service Automation, Dynamics 365 for Field Service This past fall, we introduced Universal Resource Scheduling Solution in Dynamics 365. Regardless of what type of scheduling your organization is engaged in, be it Field Service scheduling, Project Service Scheduling, Case scheduling, Lead scheduling, or maybe something completely custom, Universal…Read more
We recently released an update in February for Dynamics 365 for Field Service, Dynamics 365 for Project Service Automation, Resource Scheduling Optimization solutions. Below are the new capabilities and bug fixes introduced in this update. Universal Resource Scheduling Enhancements – for both Project Service Automation and Field Service Performance improvements for schedule board. You can…Read more
A notice was recently released on the discontinuation of Dynamics Online Payment Services. Please review this notice using either the PartnerSource and CustomerSource links or the verbatim below: PartnerSource https://mbs.microsoft.com/partnersource/northamerica/news-events/news/onlinepaymentservdisnotice CustomerSource https://mbs.microsoft.com/customersource/northamerica/news-events/news-events/news/onlinepaymentservdisnotice Discontinuation verbatim: Effective January 1, 2018, Payments Services for Microsoft Dynamics ERP (Payment Services), available with any versions of Microsoft Dynamics AX, Microsoft Dynamics…Read more