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Simplify and automate compliance with asset leasing in Dynamics 365 Finance 

Change is constant. Today most organizations are experiencing challenges and making plans that they did not anticipate. In times like these, organizations do not have time to worry about reacting to changes in accounting regulations, yet they cannot risk leaving them unaddressed. A core tenant of Dynamics 365 Finance is to enable you to reduce risk, and to automate and modernize your global...Read more

Microsoft Dynamics 365 Banking Accelerator adds BIAN API implementation 

Following the general availability release of the Microsoft Banking Accelerator in July, today we are releasing additional API sample implementations to provide interoperability with Banking Industry Architecture Network (BIAN) API service domains for consumer loans and collateral. BIAN is a not-for-profit association to establish and promote a common architectural framework to enable banking interoperability. Microsoft...Read more

How to receive message center messages in an email 

This blog walks you through the steps to receive Office 365 Message Center Messages in email. What is the Message Center The Message Center is the place to keep track of upcoming features, releases and issues related to Office 365 and Microsoft SaaS offerings such as Dynamics 365, SharePoint, and Microsoft Exchange. It’s where Microsoft...Read more

Updates for the basic list and campaign management capabilities for Dynamics 365 applications (June ’19 – August ’19) 

With this post we’d like to document notable updates and bug fixes that we have been rolling out and also announce what’s coming up in the next release trains. Release Rollout August rollout, build 9.0.1907.nnnn TBD July rollout, build 9.0.1906.41nn Planned start 7/5, complete TBD June rollout, build 9.0.1905.4008 completed 6/14 worldwide May rollout, build...Read more

Storing Common Data Service activity logs outside of Office 365 

Activity Logging was introduced in Dynamics 365 version 8 and still exists today within Common Data Service. It’s in addition to the existing auditing capability that has been available in Dynamics 365 since CRM 2011. How Activity Logging differs from existing Dynamics 365 auditing Existing audit logging covers enabling and viewing logging for specific entities...Read more

Automate playbook launch via a business process flow 

In today’s world, the job of salespeople is challenging. They are under more pressure than ever to deliver value to sophisticated customers who have a plethora of information at their disposal. On the flip slide, although customers today may be better informed, with the wealth of information and options available, they are increasingly overwhelmed. They...Read more

Deprecation of Unified Service Desk 3.2 and lower versions, and features 

To help provide the best possible Unified Service Desk experiences, we recently announced the General Availability of Unified Service Desk 4.1, delivering improved performance and a host of feature enhancements. Below you’ll find information about the versions and features that have been marked as deprecated with the latest release of Unified Service Desk 4.1. Administrators and IT professionals...Read more

Provisioning and administration is getting easier 

This spring/summer of 2019, the administration and provisioning in Power Platform is becoming a lot easier. Learn more below whats coming new and how it impacts your organization. Call to action Review the new capacity report here. Stay tuned for provisioning updates. Learn more here. Read about the administration license changes and new governance capabilities...Read more

Use playbooks for guided selling in Dynamics 356 for Sales 

With the playbook feature in Dynamics 365 for Sales, organizations can automate repeatable sales activities and respond to external events by standardizing best practices that provide guided actions and contextual sales materials to sales representatives while closing deals....Read more

Release Notes for User Session Timeout Management 

Applies to Dynamics 365 for Customer Engagement apps version 9.x Applies to Common Data Service The maximum user session timeout of 24 hours is being removed. This means that a user is not forced to sign in every 24 hours to use the Dynamics 365 for Customer Engagement apps and other Microsoft service apps, like...Read more

Updates for the basic list and campaign management capabilities for Dynamics 365 applications (March ’19 – May ’19) 

With this post we’d like to announce a few updates and bug fixes that we’ll be rolling out with the next upcoming 2.3, 3.2, and 4.1 release trains. If you are interested in receiving an early build with these fixes, please register with the preview program or reach out to Microsoft. Release Rollout May rollout,...Read more