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Dynamics 365 Blog

ANNOUNCING! Our incredible speaker lineup for Microsoft Business Applications Summit 

Get ready to connect, collaborate and pack in as much learning as possible at Microsoft Business Applications Summit, the event for Dynamics 365, Power BI, Excel, PowerApps and Flow users, July 22-24 in Seattle. We’ve just announced our featured speaker lineup – you won’t want to miss these experts, plus three amazing keynotes. Check it...

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The 5 new rules of modern hiring 

This week at the SHRM18 Annual Conference and Exposition, we will be showcasing how to empower employees in the modern workplace with Microsoft solutions for Human Resources. While I am excited to attend my first SHRM conference and meet with HR leaders from around the globe, I’m invigorated to see the Microsoft 365, Workplace Analytics,...

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Transform talent acquisition and land top talent over competitors 

The U.S. unemployment rate is at its lowest in nearly two decades, there’s a shortage of skilled candidates in numerous fields, and job hunters are savvier and more selective about who they’ll work for. After years of having the job market stacked in their favor, talent acquisition leaders and hiring managers now face stiff competition...

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How to turn your field service operations into a profit center 

Field service technicians may be the most overlooked marketing and sales resource you’ve got. After all, once you’ve successfully landed the account, who gets more face time with the customer than the tech responsible for installing and maintaining the customer’s solution? That’s why your chances for repeat business and referrals greatly depend on how the...

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Lead nurturing – More than just email blasts 

Have you ever signed up for a mailing list thinking it will help you stay up to date on a product or service, only to find the future content to be mostly irrelevant? According to CMO.com, 42 percent of buyers say they get annoyed when their content isn’t personalized. There’s a growing buyer expectations gap...

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Essential Dynamics 365 resources to help you with GDPR compliance 

Microsoft is committed to the security and privacy of customer data—ours and yours. The General Data Protection Regulation (GDPR), effective May 25, 2018, is another opportunity for us to demonstrate our commitment to protect and enable the privacy rights of individuals while helping to ensure our Dynamics customers are ready to meet their GDPR requirements...

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Unlock what’s next with Microsoft Business Applications @ Microsoft Build 

Microsoft is thrilled to host Build this week in Seattle. Build is the ultimate Microsoft developer event, where the most innovative minds connect to get inspired and code the future. During our Spring launch event, we announced several new features and capabilities to the Business Applications portfolio, including many updates to the Power platform that...

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Microsoft Business Applications at //Build 

Adaptability. It is the key to the success of any business. How a business adapts to the needs of its customers, market demands, its environment, as well as any cultural shifts. To effectively adapt, an organization needs to have systems in place that allow it to change its business processes in real-time and do so...

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Building a servitization mindset to transform your field service organization 

Servitization is likely a familiar term to many field service organizations as leading companies around the world, from aerospace to oil and gas exploration, move from a traditional product-centric delivery model to a more service-centric one. In a global, commoditized economy, successful companies understand the need to differentiate themselves through service delivery. In fact, according...

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