Dynamics 365, Enterprise edition Archives - Page 9 of 9

Learn from the CRM community and Microsoft at Summit EMEA

March 20, 2017

By Angela Bandlow

In just a few weeks we’ll be gathering in Amsterdam for Summit EMEA. This three-day experience is designed to help Dynamics users discover new ideas, learn about Microsoft Dynamics 365 and connect…...Read more

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6 Keys to Drive New Customer Value and Revenue

March 17, 2017

By Tricia Morris

By the end of 2017, two-thirds of the CEOs of Global 2000 companies will have digital transformation at the center of their corporate strategy, according to the report IDC FutureScape: Worldwide Digital…...Read more

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Taking your field service organization beyond fix and repair

March 15, 2017

By Megan Assarrane

While the core function of field service management will always be about helping customers solve problems, we’ve gone far beyond the idea of “fix and repair.” It’s no longer enough…...Read more

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Come See Us at the Adobe Summit for a First Look at the new Microsoft and Adobe Partnership

March 14, 2017

By Kyle Cressman

Are you as excited about the upcoming Adobe Summit in Las Vegas as we are? Not only is our own Scott Guthrie delivering a keynote address on Tuesday, March 21 at 9:00 AM, but we have some exciting updates…...Read more

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Microsoft Dynamics 365 Wins 2017 CUSTOMER Magazine Product of the Year Award

March 9, 2017

By Tricia Morris

As we continue to innovate across Microsoft with our customers and their digital transformation needs in mind, we are excited to announce that TMC , a global integrated media company and publisher of CUSTOMER…...Read more

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Predicting: The Future of Customer Engagement

March 2, 2017

By Tricia Morris

Expectations for customer engagement continue to grow at an exponential rate. According to Microsoft’s 2016 State of Global Customer Service Report which surveyed 5,000 customers across Brazil, Germany…...Read more

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Common mistakes field service organizations make when pursuing profit

March 1, 2017

By Megan Assarrane

Today’s field service organization is under pressure to contain costs and generate revenue. Doing both well will increase profit margins. The question becomes how to do it (and how not to do it)…...Read more

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The right cloud option for your business

February 23, 2017

By Sri Srinivasan

Wow! Nearly twelve months into the availability of Microsoft’s cloud ERP service, Microsoft Dynamics 365 for Operations , and we’re seeing an unprecedented global adoption of cloud business…...Read more

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Cheat sheet: how field service can boost revenue

February 22, 2017

By Megan Assarrane

Most field service organizations, or FSOs, are cost centers. However, some look to redefine their status from costing their company money to making their company money. FSOs that successfully evolve…...Read more

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16 Startling Statistics Forecasting the Future of Artificial Intelligence

February 16, 2017

By Tricia Morris

“Cortana?” “I’m listening…” “Define artificial intelligence.” “According to merriam-webster.com, the simple definition of artificial intelligence…...Read more

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Align your field service organization’s sales & marketing teams to make money

February 15, 2017

By Megan Assarrane

You might be wondering, “Aren’t sales and marketing teams naturally aligned? They already have the same goals.” In theory, you’re right. Unfortunately, this is not always the…...Read more

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6 Technology Trends Shaping Digital Transformation

February 9, 2017

By Tricia Morris

Digital transformation, as defined by Constellation Research, is the methodology in which organizations transform and create new business models and culture with digital technologies. And these new business…...Read more

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New investments to help partners enable resilient organizations worldwide

This morning, I’m honored to welcome thousands of Microsoft partners from around the world to Microsoft Inspire. On a virtual stage, broadcast live and then available to view on-demand, I’m sharing how partners are helping organizations navigate the current crisis, and detailing new investments across Microsoft Dynamics 365 and Microsoft Power Platform to help partners...Read more

Microsoft acquires Orions Systems to expand Dynamics 365 capabilities

Helping organizations maximize the potential of their observational data The role of computer vision is rapidly expanding to include helping businesses run better and increase earning potential. Retailers, for example, can better manage their physical spaces by gaining a deeper understanding of customer behavior. However, most brick-and-mortar retailers lack the right data to track real-world...Read more

MBAS 2020: Moving forward, together

Today, we’re hosting the first-ever fully digital Microsoft Business Applications Summit. Just six weeks ago, the community expected we would be together this week in Dallas, Texas. Now, of course, we are looking forward to connecting with you virtually. In these past weeks, every business has shifted focus to adjusting to new and unexpected challenges, and doing so at lightning speed. Our team has mobilized efforts to help organizations stay connected to...Read more

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