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Dynamics 365 Blog

How to receive message center messages in an email 

This blog walks you through the steps to receive Office 365 Message Center Messages in email. What is the Message Center The Message Center is the place to keep track of upcoming features, releases and issues related to Office 365 and Microsoft SaaS offerings such as Dynamics 365, SharePoint, and Microsoft Exchange. It’s where Microsoft...

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Dynamics 365 Sales Insights app (with conversation intelligence) generally available 

Sales organizations are looking for ways to harness the power of AI and transform their business. Every time sellers interact with customers, data is getting created in various systems and organizations are left seeking ways to generate value from the data assets that are created. Customer conversations are a critical part of the sales cycle,...

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Deprecation of Unified Service Desk 3.2 and lower versions, and features 

To help provide the best possible Unified Service Desk experiences, we recently announced the General Availability of Unified Service Desk 4.1, delivering improved performance and a host of feature enhancements. Below you’ll find information about the versions and features that have been marked as deprecated with the latest release of Unified Service Desk 4.1. Administrators and IT professionals...

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Provisioning and administration is getting easier 

This spring/summer of 2019, the administration and provisioning in Power Platform is becoming a lot easier. Learn more below whats coming new and how it impacts your organization. Call to action Review the new capacity report here. Stay tuned for provisioning updates. Learn more here. Read about the administration license changes and new governance capabilities...

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Introducing Outlook category-based tracking in server-side synchronization 

Applies to: Dynamics 365 (online) versions 8.2 and 9.0 At the beginning of this year, we set out to bridge the gap between Dynamics 365 App for Outlook, the future of Dynamics 365 and Outlook integration, and the legacy Outlook add-in Dynamics 365 for Outlook. We are excited to announce the latest improvements to server-side synchronization...

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