Product: Dynamics 365 Sales
IDC shares how generative AI transforms business processes within marketing, sales, and service
This post is authored by Gerry Murray, Marketing and Sales Technology Research Director, IDC; and coauthored by Carlena Neely, Product Marketing Manager, Business Applications, Microsoft. Dynamics 365 AI Learn about the latest AI breakthroughs with Microsoft Sales Copilot.
Conversation intelligence unleashes the potential of your sales organization
Effective communication is vital in building strong customer relationships and closing deals.
The early reviews are in: Dynamics 365 Copilot helps to reclaim time, drive innovation, and engage customers
Only months after announcing copilot capabilities in Microsoft Dynamics 365 and Power Platform, employees at more than 63,000 organizations—including brands like 3M, Prada Group, Campari, and Kraft Heinz—have had the opportunity to experience some of the AI-assisted features firsthand—and the reviews are pouring in.
Deciphering consumer desires: Elevating customer journeys in retail CPG
According to Gartner®, the top consumer goods technology trends in 2023 focus on customers, technology, and sustainability. Learn more.
Reshaping the future of business with Microsoft Sales Copilot, Dynamics 365 Customer Insights, and a new cloud migration program
Copilot assists employees wherever they are working, surfacing valuable business data and delivering business insights so they can focus on the most meaningful parts of their jobs. And with this momentum in AI, there has never been a better time for our customers to move to the cloud.
Improve sales productivity and close more deals with Microsoft Sales Copilot
As a seller, you know you need to focus on building relationships with your customers and getting the details you need to close the deal. The challenge is that like most sellers, you spend less than 30% of your time selling.
The power of AI in Viva Sales: Insights from Lori Lamkin and Nathalie D’Hers
Join Lori Lamkin and Nathalie D’Hers as they take you on an extraordinary journey through the development, deployment, and continuous improvement of Microsoft Viva Sales. In this exclusive Q&A session, they will share insights, experiences, and the remarkable story of Microsoft’s journey in unlocking the full potential of Viva Sales.
Introducing the New Dynamics 365 Community – A Catalyst for Collaboration and Innovation
Microsoft is delighted to announce that the new Dynamics 365 Community is now live, marking a significant milestone in our journey of empowering users, fostering collaboration, and driving innovation.
Account-based seller insights improve sales account manager effectiveness
Busy sales account managers prioritize their activities by mining information from their accounts. But manually making sense of all that unstructured data is tedious and can lead to erroneous assumptions. They can end up focusing on the wrong activities, which results in a lower impact on business outcomes.
Enhancing Seller Productivity: Customize Viva Sales Forms
In today’s competitive business landscape, maximizing the value sellers derive from sales tools is paramount.