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Dynamics 365 education accelerator update supports K-12 application development 

First, a heartfelt thank you to educators around the world. Many schools are now out for the summer, marking the end of a school year in the most uncertain of times. This spring, schools gave more to students than an education—they provided a sense of purpose, consistency, and normalcy. Teachers and school administrators worked relentlessly....Read more

Dynamics 365 nonprofit accelerator enhancements enable more automated experiences 

The Dynamics 365 nonprofit accelerator continues to evolve, enabling ISVs and other solution providers to quickly build industry vertical solutions tailored to the nonprofit sector. In this latest release, the accelerator addresses three critical nonprofit areas: Case Management, Project Management & Program Design (PMPD), and Operations. Case Management and PMPD enhancements include data model extensions...Read more

Dynamics 365 Financial Services Accelerator now includes a preview for insurance 

The Dynamics 365 Financial Services Accelerator now includes a preview designed for the insurance industry. When you sign up for the preview, you’ll be able to check out an insurance data model, sample app, and dashboard that covers both property and casualty insurance, as well as life insurance. With the Insurance component, insurance companies, agencies,...Read more

Dynamics 365 Sales Professional 30 day free trial now available 

Dynamics 365 Sales Professional was launched in Spring 2018 as a sales force automation solution to help small and medium-sized organizations automate their sales processes, analyze their business data, and grow their business without lengthy and costly implementations. With the February 2020 update, we’ve made it easy for customers to try Sales Professional. The trial...Read more

Extending Dynamics 365 Customer Insights with Azure ML-based custom models 

AI-enabled Dynamics 365 Customer Insights helps unifying data from multiple sources within an organization and generates a single, end-to-end view of the customer. This 360-degree customer view can be used to discover insights to optimize customer engagement and drive personalized customer experiences. This unified data is an ideal source to build machine learning (ML) models...Read more

Scheduling versus dispatching – Universal Resource Scheduling 

Depending on your organization, you might create bookings and want them to immediately appear on your field technicians’ mobile devices. But what if you want to plan the whole day and have new bookings appear for technicians as you see fit? The field service industry often refers to this differentiation as “scheduled versus dispatched.” Out...Read more

How to receive message center messages in an email 

This blog walks you through the steps to receive Office 365 Message Center Messages in email. What is the Message Center The Message Center is the place to keep track of upcoming features, releases and issues related to Office 365 and Microsoft SaaS offerings such as Dynamics 365, SharePoint, and Microsoft Exchange. It’s where Microsoft...Read more

The Dynamics 365 for Marketing July 2019 update is available now 

The July 2019 update of Dynamics 365 for Marketing is now released and available to all customers! This update includes a few new features, plus plenty of performance and stability improvements. This update installs version 1.35.4825.0 of the Dynamics 365 for Marketing solution. Keep reading to learn how to get this update and which new...Read more

Updates for the basic list and campaign management capabilities for Dynamics 365 applications (June ’19 – August ’19) 

With this post we’d like to document notable updates and bug fixes that we have been rolling out and also announce what’s coming up in the next release trains. Release Rollout August rollout, build 9.0.1907.nnnn TBD July rollout, build 9.0.1906.41nn Planned start 7/5, complete TBD June rollout, build 9.0.1905.4008 completed 6/14 worldwide May rollout, build...Read more

June release of Dynamics 365 Import Tool (Preview) adds five new file formats 

Applies to: Dynamics 365 Import Tool (build 111.1906.20006.0) We’re pleased to announce that with the latest update of Dynamics 365 Import Tool (Preview), in addition to GLB files, you can now import FBX, OBJ, STL, PLY, and GLTF files. This update makes it easier to import your CAD files for use with Dynamics 365 Layout,...Read more